Knowledgebase : Shipping
 

In order to use the Real-Time Shipping calculation function between 3dcart and your shipping carriers, you must specify correct information for where you are shipping from. This is specified in the Real Time Shipping Information portion of your cart'...
In our previous two articles regarding SHIPPING SETTINGS [HTTPS://SUPPORT.3DCART.COM/KNOWLEDGEBASE/ARTICLE/VIEW/162] and SHIPPING METHODS [https://support.3dcart.com/Knowledgebase/Article/View/22], we stated that 3dcart shipping is composed of two se...
To print CanadaPost Labels from your 3dcart Online Store Manager, please use the following steps: Please note The following instructions require that you store be integrated with Canada Post's Web Service API. If you are unsure whether or not you a...
From your Online Store Manager, go to ORDERS ->MANAGE ORDERS and click on the "New" tab (or any Status Tab) and open the order you'd like to update by clicking on its Invoice Number or otherwise using the "Action ->Edit" button on the far right of th...
When orders are updated with a tracking number and set to shipped status in your store, your shopper will see a link on their order (and confirmation emails) inviting them to track the progress of their shipment. However, in order to function corre...
You may want to only give free shipping to orders that are over a certain amount of money. To do this, you will need to use the PROMOTION MANAGER [https://support.3dcart.com/Knowledgebase/Article/view/30] to create a Free shipping promotion that is t...
You can set up your 3dcart shop to accept orders going to US military shipping addresses. To do this, you would need to specify the appropriate APO "States" in your US Shipping Country specifications. SETTING APO "STATES" * Go to SETTINGS =>SHIP...
Unfortunately, you cannot. This link is necessary since there are mulitple scenarios in which rates will not display _until_ the link is clicked to refresh rates.
If any or all of your products are shipped directly from the distributor to your customers, then you can use your 3dcart store as a "drop shipping" cart. This allows you to have the orders come into your store while automatic email notifications are ...
When you first create a shipping method, the 3dcart system will set the default weight ranges on the method as 0 to 150lbs. This applies to all shipping methods when they are first created regardless of carrier. However, it should be noted that the m...
3dcart allows you to add shipping insurance to your orders. This is a method by which you specify an additional fee that can be added to regular shipping costs. The insurance can either be required on orders over a certain value or can be optional fo...
Endicia allows you to print postage labels for your 3dcart orders. Your 3dcart store, can export your order information in a format that will be read by Endicia for the generating of said labels. However, before you get started, there are a couple ...
If you are using multiple carriers for your shipping methods, you can control the order in which they display on your customer checkout screens. SHIPPING METHOD DISPLAY This is specified in your store's Shipping Settings page. * Go to SETTINGS...
In some cases, you may want to allow your customers the ability to ship their orders to multiple destinations. For example, your customer may want to place an order and have part or all of it shipped to someone else as a gift. In order to take advant...
* ISSUE: The order is being charged for regular USPS rates, but the rates are higher than what my Label Manager shows through Endicia. * CAUSE: 3dcart's real-time integration for USPS uses _retail_ rates rather than online rates 3dcart's conne...
* ISSUE: Merchant has credentials in place for their Freightquote integration, but using the test button fails. * CAUSE: Test button is not configured to work properly for Freightquote. To make sure that rates are being returned, use the store f...
* ISSUE: Order's FedEx tracking link on the order displays an error message. * CAUSE: Store is not registered correctly to FedEx WebServices. When using FedEx as your real-time shipping carrier, it is important that you correctly register your...
Some merchants deal exclusively in digital goods or other services that don't require shipping of products to the shopper. As such, a question we get often is whether there's a way to remove the store's "Shipping Information" sections from the final ...
As a 3dcart account holder, you have the ability to provide real-time shipping calculations through your online store. The shipping carriers supported by your 3dcart store include the following: * UNITED STATES POSTAL SERVICE (USPS) * UNITED PA...
The print function for shipping labels will usually default to a standard 8.5 by 11 format. However, sometimes you will need to print a smaller label. The following screenshots should help illustrate how to change your label's print size: FROM THE ...
By using a combination of Custom Shipping Methods and Customer Pricing Groups, you can essentially offer free shipping for a specific group of customers. This can be useful for situations where you may have local customers you manually deliver to, or...
WORLDSHIP EXPORT FILE To begin, you will first need to create an export file in order to set up your WorldShip integration. To do this, log into your 3dcart Online Store Manager and, using the left hand navigation menu: * Go to MODULES * Look ...
* ISSUE Store is set to use UPS negotiated rates for its shipping calculation, but returned rates are higher than they should be. * LIKELY CAUSES Check to see if A) Negotiated rates are enabled, B) if your products might have a markup or C) if y...
Troubleshooting shipping errors can be broken up into two possible problems: Your shipping methods are not showing up at checkout, or the shipping rates are higher or lower than expected. Please double check your configurations outlined in this tutor...
If you would like to set up your store to use Real-Time shipping calculation for orders, you will first need to integrate your 3dcart store with one of the available Shipping Carrier Services. Please click below for each available Shipping Carrier Se...
3dcart allows you to print shipping labels for your orders directly from the Online Store Manager. The shipping carriers that allow this feature are FedEx, UPS, and DHL. *Note Due to USPS shipping standards, you cannot print a shipping label direc...
How to Register for FedEx Webservices The following steps will be needed to Register your site with FedEx Webservices From your 3dcart Online Store Manager: * Go to SETTINGS ->SHIPPING and click on the "Enter Settings" button beneath Shipping...
If you have registered your 3dcart store with your FedEx account credentials, you will be able to have real-time shipping rates calculated for the following FedEx shipping methods: * FEDEX 2DAY® * FedEx 2Day(R) A.M. * FedEx Express Saver(R) ...
When using 3dcart's built-in Shipping Label Manager, you may have noticed that sometimes the label is printed with the recipient's name listed twice. The reason for this is usually because the shopper - when completing their order - did not list a ...
Your 3dcart store can be set up to return shipping rate calculation for the following methods: USPS Airmail Letter post Bound Printed Matter Express Express Mail International (EMS) Express Mail International (EMS) Flat Rate Envel...
As mentioned in a PREVIOUS ARTICLE [https://support.3dcart.com/3dcart2/Knowledgebase/Article/View/516], your 3dcart store can be set up to return shipping rate calculation for several methods specific to the individual carriers. In the case of USPS...
In your 3dcart Online Store Manager, you will find a series of Shipping Settings that can be found by going to SETTINGS ->SHIPPING and then clicking on the "Enter Settings" button under the "Carrier Settings" section. Once there, click on the + Ico...
In your 3dcart Online Store Manager, you will find a series of Shipping Settings that can be found by going to SETTINGS ->SHIPPING and then clicking on the "Enter Settings" button under the "Carrier Settings" section. Once there, click on the + Ico...
If you have purchased 3dcart's FREIGHTQUOTE ADD-ON [http://www.3dcart.com/ecommerce-apps/freightquote.html]  and have received confirmation that it has been installed, you may use the following information to complete your store's integration. This...
DYMO|ENDICIA is a service that will allow you to print your store's USPS shipping labels directly from your 3dcart Online Store Manager. This article will details the steps needed to sign up for the DYMO|Endicia service, integrate it onto your stor...
Unfortunately, no. If you have your 3dcart store integrated with UPS, FedEx and DYMO|Endicia, you can print SHIPPING LABELS [https://support.3dcart.com/Knowledgebase/Article/View/424]right from the store using the Shipping Label Manager. However,...
As mentioned in a PREVIOUS ARTICLE [https://support.3dcart.com/Knowledgebase/Article/View/424], 3dcart allows you to print shipping labels for your orders directly from the Online Store Manager. However, it should be noted that the "Print Label" func...
Stamps.com can now be integrated with your 3dcart store's REST API. You can easily connect the Stamps.com software to your 3dcart store using the steps provided by Stamps.com Please click HERE [https://stamps.custhelp.com/app/answers/detail/a_id/...
For our merchants who's business presence is in the UK, 3dcart is compatible with real-time shipping calculation provided through both Royal Mail and ParcelForce. This article will detail how to set up your store for Royal Mail and ParcelForce shippi...
3dcart allows you to add handling costs to your orders. Handling charges are typically used by merchants as a way of recouping order shipping costs. For example, costs for packaging supplies like shipping peanuts, air/bubble wrapping, tape, etc. In s...
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