Knowledgebase : FTP
If you would like to change your FTP password, please contact support so we can put in the request for you. Please be advised however that the request will need to be made by the primary account holder for obvious security purposes and that we will...
If you use FTP to upload files and create folders in your store's Assets folder, there may be certain times when the file or folder is visible in your FTP but not in your OSM's File Manager. When files are created or moved via FTP, they typically g...
If you are using FileZilla as your FTP client, these instructions will help you connect it to your Shift4Shop store's FTP service. * Open up FileZilla and click on the "Site Manager" icon located at the top left hand corner. * Click on New Site...
When you FTP into your store's FTP server, there will be certain files and folders which you will not be able to access. For example, the various ASP files that make up the core of your store's software as well as the web/admin folder. These files ...
We've created a directory structure that makes it simple for you to find all your data/images/templates, while at the same time keeping them separate from the store coding we maintain for you. When you connect to your site's FTP server, you will se...
"FTP" stands for File Transfer Protocol and it is method by which files can be transferred from one host computer to another; over a TCP-based network like the Internet. In Shift4Shop's case, FTP access is used to transfer your image files, design ...
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