Knowledgebase: Shipping

How Do I Set Up The ReTrans Freight Connector?
 

If you have added Shift4Shop's ReTrans Freight Connector Add-on  and have received confirmation that it has been installed, you may use the following information to complete your store's integration.

This article contains the following sections. Please click on a link below to reivew its respective topic:

Adding Credentials
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The first step in the process will involve adding your ReTrans Freight account credentials to your Shift4Shop store. To begin this process:

  1. Log into your Shift4Shop Online Store Manager
  2. Go to Settings >Shipping and click on the "Enter Settings" button beneath Shipping Settings
  3. In the Carrier section, you should now see a section for your newly installed ReTrans Freight module.

Note
If you do not see the above module, contact your add-on project manager.

To Continue:

  1. Click on the "Show Credentials" link located on the far right of the ReTrans Freight listing
  2. Enter your Customer ID, Password, and select your store's Default Shipping Class*
  3. Click "Save Changes" to set your credentials.

Additional Information
*Your Shift4Shop store will always consider the Default Shipping Class when retrieving quotes from your ReTrans Freight account, unless another shipping class is entered at an individual product level.

For example, if the shipping class for all of your products is 200, then just select 200 as the default shipping class and the system is ready to go. However, if your store contains products with a variety of shipping classes, these can be entered on each individual product using the "Custom Field 1" area of each specific product. If this is the case, you may select any shipping class from the provided drop down menu.

Please see the rest of this article for information on customizing your product's shipping classes individually as needed.

Adding Shipping Method
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The next step in our process will be to add the actual shipping method that your store will use to get/post shipping quotes to the orders. To begin this process:

  1. Go to Settings >Shipping and click on the "Select Methods" button underneath Shipping Methods
  2. Click "+Add Methods " under ReTrans Freight
  3. Configure the applicable country and state that the method will apply to.
  4. place a mark in the "Freight" checkbox
  5. Click "+Add" when finished to save your newly added ReTrans Freight Shipping method

Note
You are free to set your shipping with whatever parameters you'd like. However, remember to set the weight ranges on the method to match your freight products and weights. This way, ReTrans Freight options won't appear for regularly shipped items.

More general information on adding shipping methods can be found here 

Configuring your Products
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When adding your products to your store, there are just two basic areas to consider for ReTrans Freight services; the product's weight and custom fields for individual product Shipping Classes. For the purposes of this article, we will assume you already know how to add product to your store. However, if you require assistance on this topic, please see the note below.

Note:
For instructions on adding products to your store, please click here

As mentioned, one consideration to make on your products is the product's weight. To view your product,

  1. Log into your Shift4Shop Online Store Manager
  2. Go to Products >Product List
  3. Select the item you'd like to configure and click on its thumbnail image, name or ID to open it up.

The product's "Information Tab" will display. Within this tab there is a section labeled "Shipping Options" and it will be located right below the product's Pricing information area.

Be sure to enter your weight for the product as a standard weight number (i.e total pounds.)

  1. Click "Save" at the top right to commit your changes.

Product Specific Shipping Classes
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At the start of this article we explained that you can either use a global (default) shipping class for all of your products, or otherwise use individual shipping classes for each of your products as needed.

For example, the majority of your products may have a Shipping Class of 50, whereas a few of your products require higher shipping class designations like 200.

To add a product specific shipping class, simply add the shipping class number to the product's Custom Field section. The specific field you'll want to enter it is "Field: 1" and it will override whatever the store's default Shipping Class is set to when the item is contained in the cart.

Store Front
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Once your store's ReTrans Freight Integration is complete and you have your configurations in order, here is how the functionality will appear to your shoppers.

  1. Shopper adds freight specific item to cart
  2. Proceeds to checkout*

Important:*
ReTrans Freight integration is only possible with Single Page checkout.

  1. Freight Shipping quotes are returned.

Upon the initial call of the page, the returned shipping quote will quote LTL shipping for Residential, Limited Access and truck with Lift Gate Required. However, your shoppers will then have the option of selecting their specific location requirements (Delivery appointments, construction sites, sites with port or dock, sites without, etc)

Tip
If you'd like to edit the way your ReTrans Freight instructions will appear to your shoppers, the listing template to edit is "checkout-singlepage.html"

After selecting their options, your shoppers are then instructed to click on the refresh link to calculate correct shipping rates for their freight order.

Additional Information
Order Data - When viewing orders placed using ReTrans Freight, your orders will contain the LTL options selected above in the order's respective Comments section all the way at the bottom.
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