Your email service works much like a post office: it allows you to
send, receive, and forward messages. Your mail server is responsible
for sorting your email messages and routing them to the correct
destination through the Internet.
You can send a...
If you are receiving an error similar to this when sending email using
Outlook:
"The message could not be sent because one of the recipients was
rejected by the server. Server Response: '550 not local host, not a
gateway', Port: 25, Secure (SSL): No...
3dcart allows you to specify one or more email addresses to be used
for alerting you when an order is placed.
To change the email(s):
* Go to SETTINGS ->GENERAL ->STORE SETTINGS
* Next, click on the "Checkout" tab located along the top of the...
While we do our best to ensure the system generated emails have as
much applicable information as possible, you may need to edit the
email templates to suit your specific needs. Perhaps you'd like to
change the layout of the emails, or maybe you'd ju...
To begin creating your email addresses @yourdomain you will need to
access your 3dcart mail service. The Welcome Email that you received
when you first opened your account contains the login information for
accessing your email interface. You can als...
To begin creating your email addresses @yourdomain you will need to
access your 3dcart mail service. The Welcome Email that you received
when you first opened your account contains the login information for
accessing your email interface. You can als...
3dcart automatically notifies your customers when their new order is
placed. This email contains all of the order information and serves as
their order confirmation email.
If the new Order email has not been received by the customer, please
be sure...
Your 3dcart store can automatically email shoppers as their orders
move from one status queue to the next. For example, as a new order
comes in and is processed, you may place it into the "In Process"
queue. When this occurs, the store can send them ...
If you are able to receive email but not send, it's possible that your
Internet Service Provider (ISP) is blocking your outgoing mail server.
Many ISPs limit access to port 25 on their connections in order to
curb spam being sent via their networks...
NOTE
FuturePay is no longer available for new merchants. The following
information is only applicable to current and existing FurturePay
users.
If you are using FuturePay as your online payment gateway, the
following steps will help you add it to ...
If the mailbox size for your email account through Smartermail is
repeatedly going over it's limit and you would like to increase the
size for each email address:
* Login to your Smartermail account as the Administrator. You can
access your email...
ACCESSING AND EXTRACTING MAIL HEADERS
When troubleshooting email issues like bounced messages and delayed
messages, you may be asked to provide message headers.
Mail Headers contain a wealth of information about the message's
complete path from se...
There are several ways of accessing your email account. You can either
access email by using the SmarterMail web interface, or you can use an
email client such as Microsoft Outlook, or Thunderbird. If you choose
to use an email client, you will need ...
If you are not able to send or receive emails in your SmarterMail
account, and you are receiving errors such as 'The domain size limit
has been exceeded,' 'Email has exceeded the 10MB Limit,' or 'This
mailbox is full,' it means your email account has...
If you are using 3dcart's SmarterMail Service for your store's email,
you may sometimes need to enable or otherwise configure your spam
filtering settings.
The following information will show you how. Log into your SmarterMail
Admin account and pro...
Important
The following information only applies to users who are accessing
their 3dcart provided email via an actual email client/program such as
Outlook. If you are exclusively using Smartermail's "WebMail"
interface for your email, you will not h...
SECURE EMAIL CONFIGURATION
This article will show you how to properly configure your email client
to your 3dcart mail server using secure port requirements in Outlook
2003.
-------------------------
OUTLOOK 2003 SECURE EMAIL SETUP
If you current...
SECURE EMAIL CONFIGURATION
This article will show you how to properly configure your email client
to your 3dcart mail server using secure port requirements in Outlook
2007
-------------------------
OUTLOOK 2007 SECURE EMAIL SETUP
If you currentl...
SECURE EMAIL CONFIGURATION
This article will show you how to properly configure your email client
to your 3dcart mail server using secure port requirements in Outlook
2012.
-------------------------
OUTLOOK 2010 SECURE EMAIL SETUP
If you current...
SECURE EMAIL CONFIGURATION
This article will show you how to properly configure your email client
to your 3dcart mail server using secure port requirements in Outlook
2013 and Outlook 2016.
-------------------------
NOTE
The setup process for bo...
SECURE EMAIL CONFIGURATION
This article will show you how to properly configure your email client
to your 3dcart mail server using secure port requirements on Mac Mail.
-------------------------
MACMAIL SECURE EMAIL SETUP
If you currently have a...
SECURE EMAIL CONFIGURATION
This article will show you how to properly configure your email client
to your 3dcart mail server using secure port requirements on an
iPhone.
-------------------------
IPHONE SECURE EMAIL SETUP
If you currently have a...
SECURE EMAIL CONFIGURATION
This article will show you how to properly configure your email client
to your 3dcart mail server using secure port requirements on an iPad.
-------------------------
IPAD SECURE EMAIL SETUP
If you currently have an em...
SECURE EMAIL CONFIGURATION
This article will show you how to properly configure your email client
to your 3dcart mail server using secure port requirements on Android
Powered Phones.
Please note
Android powered phones have slightly different nav...
SECURE EMAIL CONFIGURATION
This article will show you how to properly configure your email client
to your 3dcart mail server using secure port requirements on Android
Powered Tablets.
Please note
Android powered tablets have slightly different n...
SECURE EMAIL CONFIGURATION
3dcart requires secure port configurations in order to retrieve and
send mail. This is intended to bring more reliability and security to
all messages that are being sent and received on 3dcart Store Email
services.
Thes...
Outgoing emails from your store are an important part of your business
and it can be stressful when they don't arrive to their destination or
get caught in the recipient's trash folder. Many times, it is through
no fault of the store owner that messa...