Knowledgebase

Shift4Shop offers a slimmed down version of our Online Store Manager interface that we call the Lite Version. This is another layout for the Store Manager designed to be more accessible and easy to use for our merchants. The Lite Version is automat...
For merchants utilizing the Avalara module for automated tax calculations, there are two different ways to mark customers as tax-exempt. The two methods used will vary depending on whether or not you are using their Streamlined Sales Tax (SST) progra...
The ADVANCED OPTIONS PRICE CONFIGURATION APP is an optional app that can be requested for installation HERE [https://apps.shift4shop.com/advanced-options-price.html]. This particular app allows for merchants to have greater control of their product p...
Shift4Shop is unique in the eCommerce industry for offering a free, unlimited plan scalable to Enterprise levels. We are in the process of phasing out all paid plans, leaving the End-to-End eCommerce plans as the only available option. This article w...
Due to the nature of Shift4Shop, we offer a large variety of options and settings. To help to avoid overwhelming newer merchants, we have decided to not display every single one of these settings by default. Because of this, you may not see certain t...
Shift4Shop is always growing and implementing new features and integrations. Due to the nature of the platform, however, you may be looking for features we don't currently support. While we cannot guarantee any features will be added beyond what is c...
Shift4Shop's Reserve Inventory app allows for merchants to protect their customers' carts in the event they need to sell time sensitive goods such as tickets to an event that may sell out quickly. This is a separate paid app that can be purchased on ...
Our team releases new updates to Shift4Shop each week. When an update is applied to your store, we automatically notify you via email and also include the release notes for it. This is to let our merchants know about new features or bug fixes we are ...
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