Knowledgebase: Reports
Why is my Statistics Report not working?

If your Statistics Report (Reports =>Statistics) is not displaying any data, then you will need to add a script to your global footer. This is also the case if the 'Refer Link' in your orders does not display data regarding where your customers entered your site from.

Steps:

  1. Go to Content ->Header and Footer
  2. Paste the following script into the Global Footer:

<!--START: 3dcart stats-->
<script type="text/javascript" language="JavaScript">
 
var file='/stats/count.asp';
var stats_d=new Date();
var stats_s=stats_d.getSeconds();
var stats_m=stats_d.getMinutes();
var stats_x=stats_s*stats_m;
var prdID = '[catalogid]';
var catID = '[catid]';
stats_f='' + escape(document.referrer); stats_f=stats_f.replace('_','----');
if (navigator.appName=='Netscape'){stats_b='NS';}
if (navigator.appName=='Microsoft Internet Explorer'){stats_b='MSIE';}
if (navigator.appVersion.indexOf('MSIE 3')>0) {stats_b='MSIE';}
stats_u='' + escape(document.URL); stats_u=stats_u.replace('_','----'); stats_w=screen.width; stats_h=screen.height;
stats_v=navigator.appName;
stats_fs = window.screen.fontSmoothingEnabled;
if (stats_v != 'Netscape') {stats_c=screen.colorDepth;}
else {stats_c=screen.pixelDepth;}
stats_j=navigator.javaEnabled();
info='w=' + stats_w + '&h=' + stats_h + '&c=' + stats_c + '&r=' + stats_f + '&u='+ stats_u + '&fs=' + stats_fs + '&b=' + stats_b + '&x=' + stats_x + '&cat=' + catID + '&prd=' + prdID;
document.write('<img src="' + file + '?'+info+ '" width=1 height=1 border=0>');
</script>
</a>
<noscript>
<img src="/stats/count.asp" width=90 height=30 border=0>
</noscript>
<!--END: 3dcart stats-->


  1. Click Save Changes to complete the process.

Note:
You may need to wait up to 24 hours for the changes to be reflected in your statistics report.


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