Knowledgebase: Shipping
How can I offer free shipping when order is over $XXX?

 

You may want to only give free shipping to orders that are over a certain amount of money. To do this, you will need to use the Promotion Manager to create a Free shipping promotion that is triggered when the order has $X or more worth of products.

Log into your 3dcart Online Store Manager:

  1. Go to Marketing ->Promotion Manager
  2. Click the "+Add Promotion" Button located towards the top right of the page.
  3. Type in a name for the Promotion – i.e. Free Shipping Promotion
  4. In the Promotion description field, add the details for your free shipping (i.e. Free shipping for orders over $200.00)
  5. Add the dates you would like this promotion to be valid for. If you want the promotion to start immediately, make sure these dates encompass the current date.
  6. Use the promotion type setting to select whether this promotion should be an Automatic promotion or if it will require a Coupon code to be entered at checkout by the shopper. (Be sure to enter the coupon code during this step if you plan on using this option)
  7. Click Save.

Note:
Be sure to leave the discount field blank for this type of promotion since we're offering free shipping and not a pricing discount.

After clicking the "Save" button, you will be taken to the promotion's set up screen. To continue:

  1. Under the Promotion Manager section, type the total number of uses you would like this promotion to be used in the Total Uses field.
  2. Type the total number of uses of the promotion each customer can use in the Uses per Customer field
  3. Click the "+Promotion Offers" button and place a mark in the "Free Shipping" checkbox
  4. Now click on the "+Promotion Rules" button
  5. In the Order Amount ($) section, enter the appropriate amount for $X that you'd like to use for the coupon.
    For example, if you'd like to offer free shipping for orders over $200, you'd enter 200 into the "Min Amount ($)" field.

Note
For the Order Amount section, you're essentially creating a range that the promotion will be eligible for. So you will need to specify something in the "Max Amount ($)" field as well. To make the range unlimited, simply add 999999 in the max field. (Unless you expect to have an order for over $1 million, in which case add an extra 9.)

You can further refine the promotion by setting the Discount Group, Country/State and other settings as needed. Click here for information on the general creation of Promotions to get further insight on the rest of the settings.

At this point in the process, you don't really need to set up the Promotion Offers any further since they were essentially created at the start of the process. However, if necessary, you may review and edit the Offer settings by clicking the + icon next to "Promotion Offers" just above the Promotion Rules section.

  1. When ready, click the "Save" button located at the top right.
  2. Finally, look towards the top left of the screen and click the "Click Here to Enable It Now" link.
    Note that the promotion will not go into effect until you click the Enable link.

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