Knowledgebase: Products
How do I import Product Inventory via CSV?

This article will give you a step-by-step process on how to import your product inventory information.

Import Product Inventory

To import your inventory, you will first need a copy of the appropriate sample.csv file. Log into your 3dcart online Store Manager and, using the left hand navigation menu:

Note
This article applies to importing product inventory data for regular products. If your products are using Advanced Options, then please refer to this article (click here) for information on the Advanced Options Import.

  1. Go to Products >Product List
  2. Once there look towards the top right of the page and click on the "Export/Import" button

The Export/Import page will list a series of Export options on the left and Import functions on the right. Look towards the right hand side of the page (Import), and click on the +Icon next to the "Products Inventory" option.

  1. Click the link that says "Sample File" and download the sample file.

This action will download a CSV file named inventory.csv to your computer. Here's an example of what the spreadsheet will look like.

You may now add Inventory information to the proper columns. You will replace the sample information that has been populated in the spreadsheet with your own information.

Below is a brief description of each field:

Note
Do not remove, add, or edit any columns to this file.. If you do not have a need for a column please leave it blank. This is the exact format the file needs to be to import your Inventory information properly.

  • id
    It is the unique product id (SKU or Part Number) of the product. This field is required.
  • name
    This is the name of the product.
  • stock
    This is the stock (Quantity On Hand) of the product.

Once you have filled in your information, Save the edited CSV file on your computer.

  1. Go to Products >Product List
  2. Once there look towards the top right of the page and click on the "Export/Import" button

Look towards the right hand side of the page (Import), and click on the +Icon next to the "Products Inventory" option.

  1. Browse for your file in the Import section.
  2. Click Import Data

The store will import your product inventory data and update the products accordingly.

Additional Information
The actual import/export process takes place "behind the scenes" of your store's software to prevent it from interfering with your store's active processes. By allowing the function to work in the background, you can go to other pages of the admin and still work on your store while importing or exporting large files.

During the process, you will be taken to the Import/Export Status page which will display a grid layout of your recent imports and exports. The progress column will show you the progress of the import.

At the far right of each grid item will be an action wheel that contains the following options:

  • Download: Allows you to download the CSV file after a successful import/export
  • Notify Me: For larger, more time consuming files; this option will let you input your email address so that you will receive a notice once the import/export is complete.
  • View Log: Allows you to review the log of the import/export so you can see how many items were updated, inserted or if any records failed.
  • Cancel: Allows you to cancel an impending import/export
  • Retry: If for some reason the import/export fails, you may use this option to attempt a retry of the file.
  • Delete: Use this to delete the record altogether from the status page.

This will be present in all of the store's Export/Import functions.

Note
Please make sure your store's secure URL is pointing to your 3dcart store.



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