How do I let my customers Upload a File?
Your products may have multiple options. For instance, if you sell clothes in your online store, a sweater may come in small, medium, and large.
On the other hand, you may also have product options that require input from the customer in order to customize the product. For example, you sell T-shirts and you need to give customers the ability to upload a picture so it can be printed on the shirt. This article will show you how to setup options that allow customers to upload a file.
Create File Upload Product Options
To create the file upload product option:
Once you've added the Option Label, you will see it listed in the Options Tab. Now, we'll go over the steps involved in setting up the individual option sets - in other words, the actual selections - for that option.
Look to the far right of the option listing and you will see three links to add option sets, delete the option altogether or edit it further.
How it will work
Your Option will look like this on your website
The file can then be retrieved and used for whatever purpose it is intended on the order.
It is important to understand how certain file types are treated for the File Upload product options, and how they will be retrieved when you're processing the order.
The following file types will be presented on the order as a simple link that will let you retrieve the file outright.
All other file types will be automatically compressed into a zip file. When processing the order, you will click on the download link to retrieve the zipped file and you will need to use an unzipping utility program (i.e. WinRar, WinZip, 7-Zip, PeaZip, etc) to retrieve the actual file from the zipped archive file.