Knowledgebase : Plugins
Why Is My BuySafe Button Not Displaying At Checkout?
Here is a common issue some vendors have with BuySafe: PROBLEM: You've signed up for BuySafe and activated the account. The seal has been installed properly, but the BuySafe button is not displaying at checkout. SOLUTION: From your Shift4Shop O...
How do I install BuySafe?
To install BuySafe, you must first have an account with them. If you do not already have an account, please set one up. After your account credentials have been issued, please follow these instructions. ------------------------- ENABLING BUYSAFE F...
Why am I getting duplicate orders imported when I import with the...
ISSUE Merchant is using Shift4Shop's Quickbooks connector to import orders. However, during the import, Quickbooks is displaying a warning about duplicate orders. SOLUTION Check your plugin's store Export Settings. ------------------------- A ...
Which Version Of QuickBooks is compatible with Shift4Shop’s Quick...
The Shift4Shop QuickBooks Plugin Supports: * U.S. editions of QuickBooks Financial Software products * QuickBooks Enterprise Solutions (2013 or later)* * QuickBooks Premier (2002 or later) * QuickBooks Pro (2002 or later) * QuickBooks Sim...
How do I Integrate my Store with Avalara?
Avalara is a full-service sales tax company that helps you automate your tax compliance processes. Their services offer accurate and affordable ways for you to calculate, collect, report and remit sales taxes. Shift4Shop allows you to integrate you...
Why am I getting this error with the Quickbooks Web Connector?
* ISSUE: Merchants using the Quickbooks Web Connector plugin are getting "QBWC1039: There was a problem adding the application." upon opening up the QWC file. * CAUSE: The user running the web connector doesn't have access to the company file ...
How do I set up Fulfillment by Amazon?
FULFILLMENT BY AMAZON WHAT IS IT? Fulfillment by Amazon (FBA) is a fulfillment service that allows you to have your orders processed and shipped directly from Amazon warehouses. WHAT ARE THE ADVANTAGES? When shipping your orders and products fro...
How do I integrate my Store with eFulfillment Service?
------------------------- ADDING A DISTRIBUTOR EFS integration requires that you specify a distributor for the individual products you will be supplying via eFulfillment Service. This way, when an order comes in, EFS products within the order will ...
How do I integrate my Store with WeFulfillIt?
------------------------- ADDING YOUR WFF CREDENTIALS TO THE STORE To add your WFF credentials to your store, log into your Shift4Shop Online Store Manager and, using the left hand navigation menu: * Go to MODULES * Locate the "Wefulfillit Se...
Why am I getting "The ShipWorks module was unable to connect to d...
Some users of ShipWorks version 3.0+ have noticed that there is an error produced when updating the order status online. The error seems to occur mostly when updating the order's tracking number directly from one of the various shipping carriers se...
How do I connect my store to ShipWire?
Shipwire is a powerful order fulfillment product which offers high quality order fulfillment, storage, pick, pack, and shipping services suitable for any size ecommerce business. Through Shift4Shops integration with Shipwire, your Shift4Shop store or...
Why are my Tax-Exempt products being charged for tax with TaxClou...
* ISSUE: Tax exempt products on the store are still being marked for tax calculation on TaxCloud * CAUSE: TaxCloud does not use Shift4Shop's Tax Exempt setting. It uses its own Tax Information Codes (TICs) for this. The Tax Exempt setting in y...
How do I set up my Shift4Shop store to use Bongo Checkout?
Bongo Checkout is an integrated solution aimed at providing retailers access to the billions of dollars spent online by international consumers with none of the associated risks or difficulties. We've partnered with Bongo Checkout which allows Shif...
Can I integrate my Shift4Shop Store with Doba?
* HOW IT WORKS * INTEGRATING DOBA TO YOUR SHIFT4SHOP STORE * INTEGRATION PART I: REQUESTING PERMISSION * INTEGRATION PART II: GRANTING PERMISSION * INTEGRATION PART III: IMPORTING PRODUCTS * VIEWING YOUR PRODUCTS * PROCESSING DOBA OR...
Setting Up Stone Edge Tutorial
Your Shift4Shop store comes with a built-in integration to Monsoon Commerce's Stone Edge Order Manager (SEOM) software which allows the Stone Edge program to connect to your Shift4Shop Store and process your orders. ------------------------- SETTIN...
How can I use TaxCloud on my store?
Shift4Shop's integration with Tax Cloud tax allows you to have real-time tax calculation on your customer orders with rates coming directly from your TaxCloud account. This guide will help you set up your TaxCloud integration. NOTE To use Shift4Sh...
How Do I Set Up Google Customer Reviews On My Shift4Shop Store?
GOOGLE CUSTOMER REVIEWS [https://support.google.com/merchants/answer/7188525?hl=en] is a free program that lets you collect feedback from users who've made a purchase on your site. To integrate it with your Shift4Shop store, follow these steps: ...
How Do I Use The VAT Tax module?
If you are in an area that requires VAT pricing, you are generally required to display your product pricing in a format that includes the item's purchase price as well as the item's charge without tax applied. Shift4Shop's VAT module allows you to di...
How do I use Shift4Shop's Quickbooks Web Connector Plugin?
Welcome to the Quickbooks Web Connector Plugin for Shift4Shop! The next generation of the Quickbooks plugin uses the built-in Quickbooks Web Connector to communicate with your Shift4Shop store. All PC versions of Quickbooks 2008 and above should come...
How do I use the Address Verification app?
If you have purchased the Shift4Shop app for ADDRESS VERIFICATION [HTTP://APPS.3DCART.COM/ADDRESS-VERIFICATION.HTML] the following instructions will help you set it up. After you have received notification that the app has been installed on your st...
Can I have Recurring Orders on my Store?
Yes! You can have recurring orders on your store through the use of Shift4Shop's special AutoShip/Recurring Orders module. This article will give you information on this add-on and how it can be used. It contains the following topics. Please clic...
How do I use the Option Rules Add-On?
With Shift4Shop's Options Rules add-on module, you can configure a specific set of options that would display (or not display); based on previous options that are already selected. For example, let's say your particular base products are available ...
How does the Multiple Store Inventory Sync work?
Shift4Shop's MULTIPLE STORE INVENTORY SYNC [http://apps.3dcart.com/multiple-stores-sync.html] Add On allows merchants to run multiple stores on the Shift4Shop platform and share inventory across each. As items are sold in each of your Shift4Shop stor...
How do I Set Up My Category Filters?
If you have purchased Shift4Shop's CATEGORY FILTERS [http://apps.3dcart.com/category-filters.html] add-on, the following article will show you how to set it up. Please Note The following information is in regards to the _regular_ Category Filter A...
How Do I Use the Multiple Distributors Add-On?
Shift4Shop's Multiple Distributors plugin allows you to set up your products as belonging to more than one distributor for drop shipping. With it, you can also specify regions each distributor will ship to, to help you save on shipping costs. The dis...
Why am I getting this error on the Quickbooks WebConnector?
* ISSUE: When using the Quickbooks web connector you are getting the following error messages: QBWC1048: QuickBooks Web Connector could not verify the web application server certificate. QBWC1051: The new application was not added * CAUSE: Y...
How Does the WA State Dynamic Sales Tax Add-on Work?
Merchants who need to charge taxes specific to Washington State may wish to use Shift4Shop's WA STATE DYNAMIC SALES TAX [https://apps.3dcart.com/washington-state-destination-based-tax.html] add-on. This add-on is useful since it allows your store t...
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