How do I set up Fulfillment by Amazon?
Fulfillment by Amazon
What is it?
Fulfillment by Amazon (FBA) is a fulfillment service that allows you to have your orders processed and shipped directly from Amazon warehouses.
What are the advantages?
When shipping your orders and products from Amazon distribution centers, your products will be shipped using Amazon's preferred carrier methods and services. Thereby saving you on shipping costs.
Sell on Amazon
The following steps assume that you are already set up to sell on Amazon and have set up your Fulfillment options with them. If you have not yet done this, you may begin the process by clicking here.
Once you have completed your Sell on Amazon and Fulfillment by Amazon account set up, you will need to ship your products to Amazon for fulfillment. Instructions and warehouse address information will be provided by Amazon for you.
For tacking and inventory updates to be sent to your Shift4Shop store, you will need to use the Amazon Multiu-Channel Fulfillment connector. Please click here for more information.
Integrating it with Shift4Shop
The first step in preparing your store to use FBA is to create a distributor record that will act as the "dropshipper" for your FBA products.
Adding a distributor
The page will load and you'll be presented with additional fields for the distributor such as address and contact information as well as special comments. You can enter whatever information you'd like in these fields, but the shipping address should be configured as your own business shipping address. Then, look to the right hand side of the page and directly beneath the comments field you will see a checkbox labeled "Is Dropshipper."
Setting up FBA
Now you'll set up the FBA module.
At this point, you will link the Shift4Shop store with your Sell with Amazon account. To continue:
After logging into your Seller Central profile, you will be asked to authorize the onboarding connection.
After the onboard process is complete, you'll be taken back to the FBA module on your Shift4Shop Online Store Manager.
The FBA plugin will take your existing shipping methods, and list them so they can be mapped to their Amazon equivalents. Amazon has three shipping methods:
This mapping process is necessary so that - when someone orders from your store and selects their preferred shipping method from your checkout - the fulfillment process uses a comperable method from Amazon's service when it is shipped. For example, if you offer a Next Day Air shipping method, you'll likely want to map it to Amazon's "Priority" method.
That's it! You're all set for Fulfillment by Amazon
Special notes about FBA
First, your product SKU/ID designations must match the Amazon facing product ID. Otherwise the order will not be fulfilled.
Secondly, you must have product available at the FBA distribution center (the physical location) for the order to go through successfully. If a particular item is out of stock at FBA, the order will not process.
When orders are properly accepted by the Amazon API, the order's internal comments section will be populated with an authorization code written in an alphanumeric format similar to the following:
If an order doesn't go through, you can also try resubmitting the order by clicking on the "Actions" button located at the top right of the order and selecting "Resubmit FBA."