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Knowledgebase
The following video is a recording of a webinar we previously hosted
showing new Shift4Shop Merchants how to become familiarized with the
Shift4Shop Interface and system
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ADMIN NOTIFICATIONS
When you log into your New Online Store Manager, as you look to the
top right hand side of the screen, you'll see your username listed.
To the left of the username, you'll find a notification icon sho...
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TURN OFF/ON WYSIWYG
At the top right of the new admin, you will see the username that
you're using to log into the Online Store Manager. If you click on
this username, a special drop down menu will open up with a series of...
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LAYOUT OPTIONS
An exciting new addition to the Shift4Shop Online Store Manager is the
ability to change the interface into one of four different color
schemes to better suit your mood and taste for when you're working on
y...
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COLLAPSIBLE MENU BAR
As you're viewing the New Admin, the left hand navigation bar can now
be collapsed to give you more screen real estate. Just look for the
arrow icon as shown below:
Clicking on that arrow will collap...
Normally, emails sent from your store will be shown to the recipients
as coming from the full email address (i.e. [email protected]).
However, it is possible to change the format of the email so that it
uses a display name alongside the email addres...
Yes!
If you are using Shift4Shop's RECURRING ORDERS
[https://support.3dcart.com/Knowledgebase/Article/View/628] add-on
(a.k.a. Autoship), your users with recurring orders may change the
date and frequency of the recurring orders themselves by using...
If you would like to use Pay with Amazon, and have previously made
customizations to your store's view_cart.html template, you will need
to consider the following two options in order to have the Pay with
Amazon function appear on your checkout page....
Once Google Pay has been enabled, the button will only display to
visitors that meet the following requirements.
- Your customer must be using Chrome for Android version 59 or higher
on an Android device running Android Kit Kat (4.4) or higher.
- H...
The next step after successfully converting your website from http to
https is to update the website URL in your Google analytics and Google
Search Console settings. These steps are not required for your website
to function but very important to prop...
Yes!
Your store will keep a running log of changes made within the Online
Store Manager on Products, Orders and Customer records.
After making and saving any changes to a product, order, or customer
record, the store will add a "Change History" s...
"Phishing" is an Internet scam that uses deception to compromise the
security of your personal information. In many cases, these scams are
performed via an email that looks legitimate, but ultimately clicks
through to a fake site made to look like th...
* PROBLEM: Product images are being displayed sideways after
assigning them to products.
* CAUSE: Images are being uploaded to the store directly from
camera's storage card.
In some cases, taking a raw image from a camera's SD card or phone,
and...
As a service, Shift4Shop is compliant with the California Consumer
Privacy Act (CCPA) enforced by the State of Califonia as of January
1st, 2020.
In addition, we are prepared to address any requests made by our
customers related to their expanded i...
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