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Knowledgebase
(12)Email
What is the IP Address of the SMTP server used for my outgoing order notifications ?
How Do I Set Up My Domain Email With An External/3rd Party?
Troubleshooting tip: Why are customers not getting my store email?
(119)Payment
Can my Store Accept Apple Pay and Google Pay with Shift4 Payments?
Why Do My Amazon Pay Orders Have the Customer's Name Listed Twice?
BitPay FAQ Guide for Merchants
(85)Shipping
Can I change the "Free" Shipping label on my store's checkout pages?
Why isn't my store's USPS First-Class Mail International Method appearing?
How Do I Use Shift4Shop's Shipping Label Solution?
(10)FTP
Can I change my FTP Password?
Why Can I See My Created Files and Folders In FTP But Not In The File Manager?
How do I connect to FTP with CuteFTP?
(79)Site Design
How do I use the "Create a Logo" button?
Why Is My Logo Distorted?
How Do I Use Different Listing Templates?
(90)General
Which Online Ordering And Reservation Services Can I Link To My Webstore?
Why do I get "This site can’t provide a secure connection" message on my domain?
Why is my PCI Scan Returning a "PHP-CGI Argument Injection " error?
(30)Customers
How Do My Customers Reset Their Password?
How Can I Create Customer Specific Price Lists?
How do I Integrate my Shift4Shop Store with Freshdesk?
(63)Orders
Can I Hide Customer Comments from my Checkout Pages?
What is the "Declined" Status in my Online Store Manager?
Kount Fraud Protection
(125)Products
Why is my 3dzoom not working?
How do Product Breadcrumbs Work?
What Does The Non Searchable Setting Do?
(29)Marketing
Can I export my Blog articles?
Can Promotions be Created for Customers with Reward Points?
Can I Schedule Promotions?
(57)Settings
What Browsers are Supported on Shift4Shop?
Cloudflare SSL FAQs
How Do I Get My Additional Scripts Whitelisted?
(3)Reports
How do I set up Sales Representative Assignment and Tracking?
What reports do I have access to with my control panel?
Why is my Statistics Report not working?
(84)Modules
How do I use the Custom Sale Price Rules Add-on?
Why Are My Orders Not Syncing to QuickBooks?
How Do I Set Up Facebook Commerce?
(47)SEO - Search Engine Optimization
Why Am I Seeing The Wrong Image When Sharing To Facebook?
How do I add Google Tag Manager (GTM) scripts to my Shift4Shop store?
How do I set up SEO Traffic Analytics?
(15)Changing DNS Records
How Do I Get My Free Domain Registration?
How Can I Get My Shift4Shop Registered Domain Transferred to Myself?
How Do I Get My Domain Released To Me?

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