How do I control my SmarterMail's Spam Filters?
If you are using 3dcart's SmarterMail Service for your store's email, you may sometimes need to enable or otherwise configure your spam filtering settings.
The following information will show you how. Log into your SmarterMail Admin account and proceed with the following steps:
You will see a page with three separate sections.
The Options Tab will have the following settings available:
When you override the default spam settings as listed above, you can then choose which actions are taken when emails come in that have low, medium or high probablities of being spam.
You can change the weights of probability for the three ranges of spam if needed. Also, for each level of spam, you can choose an action that will be taken on the message.
Your Action options for each level are:
Each type of spam checking system has an associated weight that is factored into the spam probability of an email message. When an email comes in, all of the checks listed in this section are run against the message. For each check that the message fails, its respective weight is added to the overall score of the email message. This factoring is used to determine whether the message falls into the Low, Medium or High probability ranges explained above.
By clicking on this tab in the SmarterMail Spam filter, you can assign your own weights to the various checking systems.