Can I make a "File Upload" option for my Products?
Some of your products may have multiple options. For instance, if you sell clothes in your online store, a sweater may come in small, medium, and large.
Alternatively, you may have a product that requires a customer to upload a file to customize the product. For example, you sell T-shirts and customers can upload a picture so it can be printed on the shirt. This article will show you how to setup options that allow customers to upload a file with their order.
Create File Upload Product Options
To create the file upload product option, log into your Shift4Shop Online Store Manager and proceed with the following steps:
You will see the individual product's configuration pages. Along the top of the section you'll see a series of tabs.
By following the steps above, you've created a "Logo (File)" option heading on the product (or whatever you named the option). Your next step will be to create the actual option that your shoppers will use to upload a file.
Now, you've added the actual option field that will be seen on the product to upload a file. We still have a few additional settings to review though.
The product will now contain a "Browse" option on its listing that will allow the shopper to upload a file to you. Furthermore, when an order is placed, a link to the file will appear in the order in your Shift4Shop Online Store Manager.
It is important to understand how certain file types are treated for the File Upload product options, and how they will be retrieved when you're processing the order.
The following file types will be presented on the order as a simple link that will let you retrieve the file outright.
All other file types will be automatically compressed into a zip file. When processing the order, you will click on the download link to retrieve the zipped file and you will need to use an unzipping utility program (i.e. WinRar, WinZip, 7-Zip, PeaZip, etc) to retrieve the actual file from the zipped archive file.