What is FTP and how do I use it?
"FTP" stands for File Transfer Protocol and it is method by which files can be transferred from one host computer to another; over a TCP-based network like the Internet.
In 3dcart's case, FTP access is used to transfer your image files, design templates and other site specific files to and from your store's server.
How to use FTP
What you'll need:
To use FTP, the first thing you will need is an FTP client. This is a program that allows you to connect to a host server's FTP connection. There are many FTP programs to choose from and almost all of them are free of charge. However, when choosing an FTP client, please be sure to select one that allows for FTP over SSL (FTPS) as a a secure encryption option within its settings. The one we most often recommend is FileZilla.
FileZilla is free of charge and has versions available for both PC and Mac. Furthermore, FileZilla contains an implicit FTP over TLS setting which allows it to connect to our servers which require FTPS encryption to connect.
FileZilla may be downloaded here.
Connecting via FTP
To connect to your store's FTP, you will need the following information from your 3dcart Welcome Email
After you successfully connect to your site's FTP, you will see a series of folders. The majority of folders you'll need to be aware of are within the folder named "web." Here are the specific folder paths you should be aware of: