Knowledgebase: General
How do I import Blacklist Emails via CSV?

Your 3dcart store comes with a newsletter function that allows you to send marketing emails to your store's subscribers directly from the Online Store Manager. To subscribe to your mailing list, your site visitors and shoppers can enter their email address directly on your store pages or during their checkout process. You can also add subscribers manually as the need arises.

To unsubscribe from the newsletter emails, recipients can simply use the same mailing list selector from your site or click on the "remove me from this list" link sent along with your newsletters. Either way, they will be added to your store's Blacklist Email list to prevent them from receiving future mailings.

As with the newsletter subscribers import function, you can also import a CSV file of your store's blacklist emails.

To import a list of Newsletter blacklist emails:

  1. Log into your 3dcart Online Store Manager
  2. Using the left hand navigation menu, go to Customers >Customer List
  3. Look to the top right of the page, and click on the "Export / Import"

On the right hand side of the page, you will see a series of CSV import options.

  1. Click on the + icon next to Blacklist Emails
  2. Then click on the "Sample File" link to download an example of the CSV file for import

When you open up the sample file in your spreadsheet program, it will contain the following column header that can be used to populate your email blacklist.

  • email
    The subscriber's email address.

After populating the CSV file with your list of subscriber emails, save the file as a CSV and proceed with the following steps to import it:

  1. Log into your 3dcart Online Store Manager
  2. Using the left hand navigation menu, go to Customers >Customer List
  3. Look to the top right of the page, and click on the "Export / Import"
  4. Click on the + icon next to Blacklist Emails
  5. This time, use the browse button to locate the newly created CSV file on your computer.
  6. Click on "Import Data" to have it uploaded to your store's database.

Additional Information
The actual import/export process takes place "behind the scenes" of your store's software to prevent it from interfering with your store's active processes. By allowing the function to work in the background, you can go to other pages of the admin and still work on your store while importing or exporting large files.

During the process, you will be taken to the Import/Export Status page which will display a grid layout of your recent imports and exports. The progress column will show you the progress of the import.

At the far right of each grid item will be an action wheel that contains the following options:

  • Download: Allows you to download the CSV file after a successful import/export
  • Notify Me: For larger, more time consuming files; this option will let you input your email address so that you will receive a notice once the import/export is complete.
  • View Log: Allows you to review the log of the import/export so you can see how many items were updated, inserted or if any records failed.
  • Cancel: Allows you to cancel an impending import/export
  • Retry: If for some reason the import/export fails, you may use this option to attempt a retry of the file.
  • Delete: Use this to delete the record altogether from the status page.

This will be present in all of the store's Export/Import functions.

Please make sure your store's secure URL is pointing to your 3dcart store.

Your blacklisted emails will now be present in the store.

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