How do I make the DNS changes to my (non-Shift4Shop) registered domain?
The exact process differs for each domain registration company. To further complicate things, some registrars will use the term "Nameserver" rather than DNS when labeling the areas you'll need to go to for the DNS changes. Regardless of which term they use however, the basic set up is the same.
If you require certain aspects of your domain to remain intact, please contact support before updating DNS. This will allow us to make any necessary changes to the DNS record here such as MX records for email or any other considerations.
Your registrar will have a section (either labeled DNS or Nameserver) with at least a primary and secondary DNS field specified for your domain. (Some registrars will have even more DNS fields available, but they will ALL have primary/secondary.)
To update your domain's DNS, you will need to enter the following domain name servers.
If your registrar has only two DNS fields, then you will only need the first two Shift4Shop nameservers specified.
As an example, we're providing the following screen shots of GoDaddy's DNS update for reference due to GoDaddy's popularity.
We've also compiled a set of videos to help you with the most common domain registration companies.
Scroll down to the bottom of the page to the DNS section and click on the registrar you would like to see a video on.
After DNS Changes
After you have made the required DNS changes to your domain, you'll have to reflect this change to your Shift4Shop store.