Popular Articles
With the rollout of version 6.1 of the 3dcart software, we introduced a few new features to further enforce 3dcart's PCI compliance standards. One of these changes involves an automatic logout of the 3dcart Online Store Manager after a set period of inactivi...
"FTP" stands for File Transfer Protocol and it is method by which files can be transferred from one host computer to another; over a TCP-based netwo...
Stamps.com can now be integrated with your 3dcart store's API. You can easily connect the Stamps.com software to your 3dcart store using the following...
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Latest Updates
Call Center Maintenance
Posted by Henry Suarez on 23 October 2014 03:15 PM

Attention 3dcart Merchants

Our call center's phone system will be undergoing routine maintenance Friday - October 24th, 2014 - at 10:00PM Eastern Standard Time.

During the maintenance period our phone lines will be down and phone support will not be available.  Our Internet connectivity will be unaffected however, so email support and chat will still be online.

If you have a support issue at this time, please use those channels to reach our technical support staff.

The expected window of maintenance is 2 hours, and we expect to have phone support available again no later than 12:00AM that evening.

Thank you for your understanding and we apologize any inconvenience.

3dcart management.

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MasterPass Now Available for your store
Posted by Jimmy Rodriguez on 07 October 2014 02:34 PM

Available now on participating 3dcart customer online stores, shoppers can begin using MasterPass, providing a simplified and faster checkout experience. - See more at: http://blog.3dcart.com/3dcart-integrates-with-masterpass-checkout-services


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Amazon FBA Change
Posted by Henry Suarez on 28 July 2014 09:26 AM

Attention 3dcart Merchants

We will be updating stores to version 6.3.1 of the 3dcart software today.
One of the changes to the new version is in regards to 3dcart's Fulfillment by Amazon (FBA) integration.

If you are currently using FBA for your 3dcart store, please be sure to set your FBA distributor record to also be a drop shipper.

For complete setup instructions, please review our knowledgebase article, located here.

For version 6.3.1 release notes detailing other updates and changes, please click here.

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Introducing 3dcart's Responsive Design Packages
Posted by Henry Suarez on 04 June 2014 09:43 AM

Save hundreds of dollars today by choosing one of 3dcart’s four custom design packages!

  • Create a better user experience
  • HTML5
  • Table-Less & Responsive

There's never been a better time to have us design your store!

Go Responsive!  Contact our Sales Team at 1-800-828-6650 or go to http://www.3dcart.com/ecommerce-design-quote.html 

For package information, click here.

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New FTP Requirements for June 1st
Posted by Henry Suarez on 22 April 2014 02:08 PM

Attention 3dcart Merchants

On June 1st, 2014, we will be closing down FTP services utilizing port 21. Instead, we will favor the more secure FTP over TLS methods of connecting to your store's FTP services.

For the most part, many of our users already use this method as described in our KB articles for FTP such as this one.

When setting up your FTP client after June 1st, please be sure to use your FTP program's implicit FTP over TLS encryption settings as shown below.

If the secure port is not already configured for you by your FTP program, please be sure to set it to port 990.

Please contact support if you have any questions.

Thank You

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