Popular Articles
With the rollout of version 6.1 of the 3dcart software, we introduced a few new features to further enforce 3dcart's PCI compliance standards. One of these changes involves an automatic logout of the 3dcart Online Store Manager after a set period of inactivi...
"FTP" stands for File Transfer Protocol and it is method by which files can be transferred from one host computer to another; over a TCP-based netwo...
Stamps.com can now be integrated with your 3dcart store's API. You can easily connect the Stamps.com software to your 3dcart store using the following...
RSS Feed
Latest Updates
Phone System Maintenance
Posted by Henry Suarez on 16 July 2015 01:01 PM

Attention 3dcart Merchants

We will be performing system maintenance on our call center phone system this Saturday (7/18/2015) from 6:00 AM to 9:00 AM (Eastern Standard Time)

During this time, phone calls to and from our support center will not be available, but chat and email support will still be active.

Thank you.

Read more »

Fraudwatch, Now available in the App Store
Posted by Jimmy Rodriguez on 07 July 2015 01:11 PM
Stop fraudulent orders with Fraudwatch!
Fraud cost merchants more than $102 billion last year. Don’t become the victim; use FraudWatch from 3dcart to reduce your risk of fraud. FraudWatch scores purchases based on twelve indicators, including reviews based on experiences within the 3dcart community. Categorize and score risk with this new feature to gain a better view of your purchases and keep your store safe.

Read more »

Register for Godatafeed Webinar – 6/25/15
Posted by Henry Suarez on 17 June 2015 09:20 AM

GoDataFeed Webinar:  Ecommerce Marketing Channels for Retailers!

Join us Thursday , June 25th @ 2 PM EST and learn how quickly 3dcart merchants can syndicate their product listings to 100+ marketing channels!
Learn how you can use a variety of ecommerce marketing channels, like Amazon, Google Shopping, eBay, Shopzilla and many more to get new shoppers and build a loyal customer base for your 3dcart store.

During this 30 minute session, the experts at GoDataFeed will also answer questions about ecommerce marketing channels, product marketing best practices and channel optimization.

Join Henry Suarez from 3dcart & Mike Medwin from Godatafeed.com to see how quickly 3dcart merchants can syndicate their product listings to 100+ marketing channels! 

Click here to register


The webinar has come and gone and it was lots of fun!  If you missed out, no worries!  We were able to record it and we've posted it on YouTube for you to watch.

Click here.


Read more »

Phone System Maintenance
Posted by Henry Suarez on 12 June 2015 08:49 AM

Attention 3dcart Merchants

Our technical support call center's phone system will be undergoing maintenance on Sunday morning (6/14) from 8:00AM EST to 9:00AM.

During this time, we will not be able to receive or make calls.  However, our email and chat services will still be intact. 

If your need is urgent during this time frame, please use the support chat feature since it will allow you to report an urgent matter in a real-time environment.

Again, the expected downtime for the phone system will be 1 hour.

Thanks for your understanding.

Read more »

3dcart Partner Spotlight Webinar!
Posted by Henry Suarez on 14 May 2015 10:14 AM

Register for Refund Retriever Webinar – 5/26/2015

Refund Retriever: How to get refunds on late shipments.

Join us Tuesday, May 26th @ 2 PM EDT for a Webinar with 3dcart Partner – Refund Retriever

For this Partner Spotlight Webinar, you’ll learn how Refund Retriever can automatically download and audit your shipping invoices for late packages and other billing mistakes.  Also, you will discover how Refund Retriever provides merchants the necessary analytical and reporting tools that helps them monitor and manage their shipping costs.  Join Henry Suarez from 3dcart and Brian C. Gibbs from Refund Retriever  to see how quickly 3dcart merchants can get up and running with Refund Retriever and take advantage of all the refunds that you may be entitled to.

Click here to register.


The webinar has come and gone, and it was a lot of fun!  

If you missed it, no worries!  

We've linked the recording of it onto our Your Tube Channel.  

Click here to view!

Read more »

Help Desk Software by Kayako fusion