* ISSUE: When using Amazon Pay the shopper's name sometimes appears
twice.
* CAUSE: Amazon Pay does not _require_ the user's last name so the
first name is repeated on the order.
Some merchants have noticed that orders paid with Amazon pay somet...
Unfortunately, merchants currently using PayPal Payments Pro and
PayPal Payflow Pro are not eligible to use the latest PAYPAL
INTEGRATION
[https://support.3dcart.com/Knowledgebase/Article/View/1001].
However, PayPal is currently working on developi...
With the PayPal Checkout integration, you can give customers the
option to pay with PayPal, Venmo, PayPal Pay Later, PayPal Credit*,
and major credit cards and debit cards - on almost any device.
_(Click HERE [https://www.paypal.com/us/webapps/mpp/p...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
To add the CCAvenue India Payment Gateway to your Shift4Shop store,
follow these steps:
-------------------------
ADDING YOUR PAYMENT MODULE
* Log into your Shift4Shop Online Store Manager
* Using the left hand navigation menu, go to SETTINGS ...
The Invoice Payments Page allows merchants to create an invoice
payment page for their customers. It's similar to a regular order but
presented without the need for a customer shipping address and without
going through the checkout process.
--------...
* ISSUE
Your customers are getting a 404 error page when they enter their
Credit Card number and click "Pay Now" on PayPal Payments Advanced.
* CAUSE
Your PayPal Advanced Return URL is not configured correctly.
When using PayPal Advanced, you ...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
SEZZLE [https://sezzle.com/] is an easy to use and secure online
payment service that allows your shopper to pay for their order
through installments. Meanwhile, as merchant, Sezzle will settle
payment with you directly and automatically.
The follo...
How do I add the AlliedWallet Payment Method to my Shift4Shop store?
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-...
How do I add the Fattmerchant Payment Method to my Shift4Shop store?
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
How do I add PayFort Merchant Page to my store?
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-pl...
How do I add PayJunction to my store?
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
Thi...
How do I Integrate Bread as a Payment Provider?
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-pl...
Once Google Pay has been enabled, the button will only display to
visitors that meet the following requirements.
- Your customer must be using Chrome for Android version 59 or higher
on an Android device running Android Kit Kat (4.4) or higher.
- H...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
Google Pay is a payment system offered by Google that allows shoppers
to purchase from your store on their Android powered mobile phones or
Desktop (using Google Chrome in either case). The service also allows
users to use the payment cards they have...
How Do I Add Zip Pay To My Shift4Shop Store?
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans...
Apple Pay is a mobile payment and digital wallet service that lets
shoppers make payments while using compatible Apple devices*.
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://suppo...
* ISSUE:
Orders paid using PayPal show a different "Paid" amount than the
order's "Total" amount.
* CAUSE:
Your PayPal settings may be set to calculate and charge for shipping
and/or tax during the transaction.
In some cases, when an order is ...
The following steps will help you add the Converge Payment Gateway to
your Shift4Shop store.
* Log into your Shift4Shop Online Store Manager
* Using the left hand navigation menu, go to SETTINGS >PAYMENT
* In the "Payment Methods" section, cl...
If you would like to use Pay with Amazon, and have previously made
customizations to your store's view_cart.html template, you will need
to consider the following two options in order to have the Pay with
Amazon function appear on your checkout page....
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
This article will show you how to add Amazon Pay Checkout V2 to your
Shift4Shop store.
Please click on a link below to go to that section of the article:
* Setting up Amazon Pay Checkout V2
* Upgrading from Amazon Pay - Legacy
* Template Ch...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
When shoppers check out of your store using PayPal Standard, the
receipt they get (from PayPal) only lists one line item containing the
total amount of the order and the order number. It does not show a
detailed list of the items purchased by the sho...
Visa Checkout is a digital payment service designed to simplify the
checkout experience using a secure, single sign-on across channels and
devices using a customer's preferred payment method.
Shoppers who use Visa Checkout can store their card info...
PAYPAL CREDIT [HTTPS://FINANCING.PAYPAL.COM/PPFINPORTAL/HOME/INDEX] is
a PayPal service that gives your customers access to No Payments and
No Interest if paid in full in 6 months on purchases of $99 or more.
As a merchant, you can offer this servi...
When using WorldPay as your payment gateway, you may receive
notification from your WorldPay account of an order being processed
but it does not appear as a completed order in your Shift4Shop store.
To correct this, you will need to specify a "call...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
If you are using Payments Gateway - Secure Web Pay (SWP) as your
payment gateway, you will need to follow these steps to integrate it
into your store.
Note
Before proceeding, please be sure to have your API Login information
from Secure Web Pay, a...
This article will detail how to integrate your store with the First
Data Global Gateway e4 (GGe4) payment gateway.
ADDITIONAL INFORMATION: Shift4Shop's Integration with First Data
Global Gateway e4 supports the following transaction types:
* Au...
This article will show you how to integrate your store with BitPay.
-------------------------
ADDING THE PAYMENT METHOD
NOTE
To integrate your store with BitPay, you will first need to complete
your Shift4 Payments application. You will also need...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
When using CCBill as your payment gateway, you may receive
notification from your CCBill account of an order being processed but
it does not appear in your Shift4Shop store.
To correct this, you will need to specify a "callback URL" on your
CCBill ...
Upon signing up for service with SkipJack, your SkipJack account will
be placed (initially) on a testing environment.
If you're having issues getting SkipJack to work on your store, please
contact SkipJack and ask them to move your account to their...
The solution for this issue is a simple but often overlooked setting
within the PayPal configuration screens which determines whether or
not to require the shopper's phone number when the order is sent back
to the Shift4Shop order pages during checko...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
* Issue:
When creating their account, a shopper specifies an address for
Shipping in your store. However, if/when they pay for their order pay
with PayPal Express, the order sometimes shows a different address
than the store record.
* Cause:
Thi...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
Shift4Shop is pre-programmed with many payment gateways from the get
go. However, if a particular gateway that you want/need to use is not
yet implemented, we have made it possible for that gateway's
developers to create an integration on an ad hoc b...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
Please note
The following information is for legacy users of PayFlow Link who
have had a PayPal PayFlow link account set up for some time now.
If you are a recent purchaser of a PayPal PayFlow Link account, then
you will likely also have access to...
Merchants setting up the Barclay's Payment Gateway will first need to
make their account live on the Barclay system, before the payment
gateway can be used. During this activation process, you will be asked
for the following information.
-----------...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
If you are using Authorize.Net with the CIM tokenization module, your
customers have the option of saving their credit card on file for
future purchases.
PLEASE NOTE
The CIM feature is an _add on_ to the standard Authorize.net service,
and you mus...
When using Alert Pay as your online payment method, it is necessary to
provide a "Callback/Alert URL" in your AlertPay settings which directs
the shopper back to your store. This is required in order for the
order to be completed successfully.
To s...
If you are using the PayULatAm Gateway for your Shift4Shop store, you
will need to specify a response URL within your PayULatAm settings to
ensure transactions are completed properly.
The response URL is as follows:
https://_[your-secure-3dcart-u...
It is possible for PayPal to report an order as already being paid if
they have received an identical invoice number in the past. This
usually occurs if the merchant is using the same PayPal account on
multiple stores, and eventually a previously iss...
If you are experiencing an issue with New Orders not showing up with a
phone number, this is not related to the Shift4Shop checkout process.
It is more than likely related to a setting in PayPal that requires
the phone number. Below are instructions ...
IMPORTANT This article is aimed at our merchants on our legacy paid
plans (for more information see here
[https://support.3dcart.com/Knowledgebase/Article/View/1075/6/faq-removal-of-paid-shift4shop-plans]).
This feature is not accessible on our free,...
When using 2checkout, you you may get this error message:
"This is a demo sale. No charges will be levied, no payments made."
If so, then the following information may help.
-------------------------
COPIED FROM THE 2CHECKOUT SITE:
Demo mode i...
IMPORTANT
As of Shift4Shop version 10.2.10, this variant of PayPal is no longer
available for selection. The information here is being provided solely
for stores that may still have this PayPal variant currently
installed.
For instructions on sett...
Shift4Shop integrates with PayPal to offer your customers the option
of paying through their own PayPal account. When using redirect
methods like PAYPAL STANDARD and PAYPAL EXPRESS instead of "inline"
methods like PAYPAL PAYMENTS PRO and PAYPAL ADVAN...
IMPORTANT
The CREDIT CARD TYPES feature described in this article applies to
most payment gateways where the credit card fields are hosted directly
on the site.
However, there are some gateways on which the credit card fields are
hosted externally...
IMPORTANT
As of Shift4Shop version 10.2.10, this variant of PayPal is no longer
available for selection. The information here is being provided solely
for stores that may still have this PayPal variant currently
installed.
For instructions on sett...