If you would like to change your FTP password, please contact support
so we can put in the request for you.
Please be advised however that the request will need to be made by the
primary account holder for obvious security purposes and that we will...
If you use FTP to upload files and create folders in your store's
Assets folder, there may be certain times when the file or folder is
visible in your FTP but not in your OSM's File Manager.
When files are created or moved via FTP, they typically g...
If you are using FileZilla or WinSCP as your FTP client, these
instructions will help you connect it to your Shift4Shop store's FTP
service.
IMPORTANT
Before contacting support, please be aware that you will need to be
VERIFIED AS AN AUTHORIZED US...
When you FTP into your store's FTP server, there will be certain files
and folders which you will not be able to access. For example, the
various ASP files that make up the core of your store's software as
well as the web/admin folder.
These files ...
We've created a directory structure that makes it simple for you to
find all your data/images/templates, while at the same time keeping
them separate from the store coding we maintain for you.
When you connect to your site's FTP server, you will se...
"FTP" stands for File Transfer Protocol and it is method by which
files can be transferred from one host computer to another; over a
TCP-based network like the Internet.
In Shift4Shop's case, FTP access is used to transfer your image files,
design ...