Knowledgebase
What can I find in the Store Settings section?

Below is a reference of the individual settings located in your Store Settings page. This page can be accessed by going to Settings ->General ->Store Settings.

When viewing the Store Settings page, you will see the page sorted into individual tabs along the top. These headings will then contain their individual configuration settings. Click on the links below to view each individual tab's settings.


Store Tab
Back to top

The Store Tab is the default tab that will be selected when first navigating to the page. It will contain the following settings:

  • Store Information
    Here's where you'll configure general information about your store. Your settings here are:
    • Store Name
      The name of your store or business. It will be used as the main title tag for all browser tabs as well as inserted dynamically in all store generated emails. Furthermore, if no logo is present on the store, the Store Name will be used on the store's global header.
    • Store Slogan
      (optional) Here you can enter a slogan or catchphrase for your store. It will also be used for the main title tag on browser tabs. As with the Store Name, if no logo is present on the store, the slogan will appear below the store name on the store's global header.
    • Store Logo
      This field will allow you to upload and select an image for the store's logo. The logo will appear on the global header of each page and will also be used for HTML emails coming from the store. Note that - if a logo is specified - the Store Name and Store Slogan information will not be seen on the global header, but will still be used for the titles (on tabs) as well as emails.
    • Email
      The email entered in this field will be used as the FROM email for the various notifications (password reminders, CRM ticket notices, etc) sent to you and your customers from the store. Ideally, this email address should be something @yourdomain since it will be seen as your store's main email address when messages are received and to also avoid SPF conflicts. Click here for more information.
    • Store URL
      This will be the URL that the store uses during viewing of the non-secure pages (home page, product listings, blog, etc). Typically this will need to be set as your domain name if the DNS is pointed to 3dcart.
    • Secure URL
      This will be the URL used during viewing of secure store pages (login, my account, checkout, etc) via HTTPS. Typically, this will be whichever domain name you have an SSL certificate installed for. If you do not have your own SSL, then it will be the *.3dcartstores.com URL. If you would like to have the secure URL reflect your domain as well, you will need to purchase your own SSL certificate and have it installed on the store. Click here for more information
  • Merchant Information
    Here's where you'll enter the store's Company Information including street address and phone contact information.
    • Company Name, Address and Phone numbers
      This information will appear on your invoices and emails generated by the store. The contact information entered here will also appear on your store's "Contact Us" page.
    • Invoice Logo
      This section of the Store tab will also contain an area for your store's invoice logo which will allow you to specify the version of your store's logo that will appear on invoice emails and pages.

      Tip
      Alternate Phone and Fax will not appear on pages by default. However, they can be added by editing the templates to include the [phone2] and [fax] variable tags respectively.

  • Store Standards
    The Store Standards section will allow you to control regional settings of your store. Your settings are:
    • Store Time Zone (GMT/UTC)
      This is the time zone you will be specifying on your store's order timestamps. When viewing your actual order invoices, the time stamps will reflect this time zone specification. Please click here for more information.
    • Currency Symbol
      Use this field to specify the desired currency symbol for your store. (i.e. $, £, or ¥)
    • Decimal places on price
      This new feature will allow you to designate how many decimal places your product prices will contain. This can be useful if your products are small products that have fractional values ($0.045) but must be ordered in bulk.
    • Currency Code
      Use this drop-down menu to select the standard 3 letter currency code that will be used for your online payment gateway. For example:
      • USD - US Dollar
      • CAD - Canadian Dollar
      • EUR - Euro

Product Display Tab
Back to top

The Product Display tab will contains settings that control certain display aspects of your store's products. Your settings here are as follows:

  • Home Page
    These settings will control certain aspects of the products as they appear on your store's home page.
    • Product Columns / Home Page
      Use this to set the number of columns that will be used to display your items marked as "Home Specials."
    • Home Page Sorting
      This field will specify the default sorting for the products listed on your home page as "Home Specials"
    • Number of Home Page Specials
      How many items will be displayed on the home page as "Home Specials"
    • Randomize Home Specials
      This setting will allow you to randomize the products that will display on your home page when they are configured as "Home Specials." Each time the page is refreshed, a different set of home special products will appear. To enable it, simply mark the first checkbox.
    • Hide Categories
      This checkbox will hide your categories from the navigation menus on your pages.
    • Hide Subcategories
      Similar to the above, however this option will hide only the Sub-Categories from your site.
    • Show Selected Categories Only
      This would hide the sub-categories from navigation, unless the parent category is selected.
    • Hide Empty Shopping Cart
      When browsing your site, a customer's view of the store will include a navigation bar element that shows how many items are present in their cart. If no products are chosen, the navigation element will read "Shopping Cart is Empty." This setting will hide the notice if there are no products in the cart.
    • Hide Coupon
      On the shopping cart preview page, your customers can add a coupon (from a promotion or gift certificate) and apply it to the order. This settings will hide the coupon field from the customer.
    • Hide Browse by Manufacturer
      Use this option if you'd like to hide the manufacturer browse option from your site's navigation bar. (Only will work if you have manufacturers specified and products linked to them.)
    • Hide Menu Links
      Use this setting if you'd like to hide the menu links at the top of your pages.
    • Hide Links (Extra Pages)
      If you have any extra pages specified in your store's "Site Content" section (Settings
    • Hide Browse by Price
      This option will hide the "Browse by Price" function from your store's navigation bar menu
    • Hide "Order By"
      When viewing category pages, your customers can sort the category views by Price ("Low to High" or "High to Low"), Newest or Name. Marking this checkbox will hide this option altogether.
  • Categories
    These settings will control certain aspects of the products as they appear on your store's categories.
    • Product Columns / Category Page
      Use this to set the number of columns that will be used to display the items listed in your individual categories.
    • Subcategory Columns / Category Page
      Use this field to specify how many columns will be used to display your category's sub-categories.
    • Browse By Mfg / Default Sorting
      This field will specify the default sorting for the browse by Manufacturer page.
    • Items per Page
      This will control the default number of items that will display on your category pages before the page is split into page number navigation. (e.g. page 1, page 2, etc)
  • Products
    These settings will control aspects of the way individual products are displayed and shown
    • Product Columns / Related Products
      Use this setting to control how many columns will be displayed when specifying Related items on your product listings.
      • Randomize Related Products
        Similar to the Random Home Specials option, but this one will apply to your related products. To enable it, simply mark the checkbox. 
    • Product Columns / Up-sell Products
      Use this setting to control how many columns will be displayed when specifying Up-Sell items on your product listings.
    • Thumbnail Image Size
      Use these fields to determine how your product thumbnail images will be re-sized (in pixels).
    • Product Page Image Size
      Use these fields to determine how your product listing images will be re-sized (in pixels).
    • Large Image Size
      Use these fields to determine how your main images will be re-sized (in pixels).
    • Enable Product Page Zoom
      This setting will be used to determine which product image zoom feature you'd like to use when the product's listing image is clicked. Your choices will be 3DZoom feature available on all versions after 3.2 and "none" to specify no zooming.
    • Hide prev/next on product page
      This is the ability to have Previous and Next navigation links applied on product listing pages. This will allow navigation through the items also contained in your product's category when viewing a product listing. Use this checkbox to hide/enable this feature.
    • Hide options additional value
      Use this checkbox if you'd like to hide any additional costs your individual product options may have. By default, this setting is set to show a price when the option has an additional cost to it.
    • Hide options dropdown title
      By default, when using drop down product options, the drop down will first list the option's title as the first listing in the menu. For example, if you have an option for "Color" and the choices are red, blue, and yellow, the drop down will show the title of the option "Color" as the first listing in the drop-down box. Marking this checkbox will hide the option's title from the drop down and favor the first option listing instead.
    • Hide Advanced Options out of stock
      When using Advanced Options with Inventory Control, this setting will hide the options when they are out of stock.
  • Search
    These settings will control aspects of your store's search functionality and display.
    • Product Columns / Search Page
      This will control the number of columns used to display product listings when a search result is returned on your store's search bar.
    • Hide Search
      Mark this checkbox if you'd like to hide the store's Search bar function.
    • Hide Quick Search
      The search bar can also populate a listing of search results based on characters being typed into the search bar. For example, typing red will return a quick search list of red-shirt, red-hat, and any other products on your store that contain the word "red." Marking this checkbox will disable the quick search function.

Checkout Tab
Back to top

The Checkout tab will contain settings for the way certain aspects of the store's Checkout processes are displayed and function.

  • View Cart
    These settings will let you control how recommended items will be shown on the view cart page.
    • Product Columns / View Cart
      If you're using the "Items on View Cart" option this setting will specify how many columns the related/recommended items use for display.
    • Items on View Cart
      Use this to display "Related Items" on the view cart page.
    • Number of Products
      This will let you specify how many "Related Items" will be displayed.
    • Product Columns / My Account
      This setting will specify how many columns the related/recommended items will use for display on the "My Account" page.
    • Use Dropdown Image option as cart thumbnail
      When using options with the dropdown image feature, this setting will take the selected option's drop down image and add it to the "View Cart" pages to show which option was selected.
  • Checkout
    These settings will let you control aspects of the checkout style and pages.
    • Enable Single Page Checkout
      In a normal checkout process, your customers are taken to the shipping screen to enter their shipping information and calculate their shipping costs. Then, they are taken to the billing page where they will fill out their billing information. This setting will allow you to use the single page checkout option. With single page checkout, both shipping and billing information tables will be presented on the same page. More information can be found here.
    • Checkout Style
      If you are using an HTML5 theme, you can select one of two separate checkout styles. Style 2 allows for a more streamlined look and feel to the checkout form
    • Minimum Amount to Checkout
      Use this setting to specify the minimum dollar amount the order should be before the customer can proceed to checkout. This is useful if you want to dictate a qualifying minimum purchase price for anyone buying your wares.
    • Invoice Number
      Clicking on the "Edit Invoice Number" link will allow you to set your store's invoice number sequence for orders as they are placed.
    • Invoice / Packing Slip Items Sorting
      Use this drop down to control how your store's order items are sorted on both the Invoice and Packing Slip print outs.  Your choices are:
      • Default
        Items are sorted in the order which they are added to cart by the shopper
      • Product Part Number
        Items are sorted by their respective Part Number (ID/SKU)
      • Product Name
        Items are sorted alphabetically by name.
      • Extra Fields 1 - 4
        Items are sorted by the information listed in extra fields 1, 2, 3 or 4.
      • Warehouse Location:
        Items will be sorted by their Warehouse Location informaiton 
        (for inventory staff's ease of use.)
    • Bundles: Add subitems weight
      When using Product Bundle options, this checkbox will total the bundled item weights into the total order weight calculations.
    • Email is Required
      By default, your customers will have to use an email address at checkout in order to proceed with the purchase. This is done by default so that there is an address available for sending order confirmation emails. However, if you'd like to turn this option off (not recommended) you may do so by un-checking this checkbox.
    • Enable Email Confirmation
      This option will add an email confirmation box to the final Checkout pages in order to have your shoppers enter their email address twice and minimize the chances of them having mis-typed their email address originally. 
    • Password is Required
      Similar to the Email Requirement setting above, however, this will control whether the customer must enter a password when checking out. By default, this setting is set to on.
    • Phone is Required
      Similar to the Email and Password Settings above, however, this will control whether the shopper's phone number is required for the checkout pages or not.
    • Billing/Shipping must match
      Use this setting to specify if you want the customer's billing and shipping addresses to be the same.
    • Require Login
      Use this to determine globally if your customers are required to login into their respective accounts to buy, view price, or view product information.
      • Not Required
        No login or registration requirement to view products or pricing
      • To Buy
        Requires the customer to log in or register in order to add to cart.
      • To View Price
        Requires the customer to log in or register in order to view the price
      • To View Product
        Requires the customer to log in or register in order to view the product altogether.
    • Send order alert to email address
      Use this to specify which email address will receive the "New Order" notification emails. You can specify up to 25 separate email addresses - separated by a comma.
    • Send E-mail for Order Statuses
      These settings will be used to determine when system generated emails will be automatically sent to your customers when their order status changes.
      • New
        Brand new order is just placed. Not yet shipped. (Commonly set as "On")
      • Processing
        Order is moved manually by merchant from "New" to "In Process."
      • Partially Shipped
        Order is partially shipped
      • Shipped
        Order is completely shipped to the customer. (Commonly set as "On")
      • Canceled
        Order has been canceled.
      • Unpaid
        Order is received but is not yet paid. Therefore it is not technically a "new" order.
      • On Hold
        Order status is changed to "On Hold"
      • Custom 1 through 3
        Order status has been changed to any of your three custom order status specifications.

Customer Tab
Back to top

The Customer tab will contain settings that will be seen by your customers when they log into their respective customer account pages.

  • My Account
    These settings will be used on the My Account page.
    • Items on Account Page
      This setting will allow you to display related items on your customer's account screens when they log into their "My Account" page. To enable this, simply click on the checkbox.
    • Number of Products
      You can also use the text field to set the number of products displayed.
  • Login
    These settings will be used when the cusotmer logs into their respective customer record.
    • Requires Strong Password
      This checkbox will require that your shoppers use a strong password when registering for a new account on your store.
      Password will need to be at least 8 characters long and must contain at least one number, one uppercase letter, and one lowercase letter.
      • On login fail redirect to
        Use this field to specify a URL you'd like for your customers to be redirected to if/when their login attempt fails.
    • Approve new customer registrations
      When enabled, new customer registrations will be automatically approved.  This applies to default (retail) customers that do not belong to any additional customer group.
    • Enable Password Requirement for Site Access
      Enabling this feature will close your site's navigation globally for customers unless they first login into their respective accounts.
    • Login Attempts Before Show Captcha
      Set the number of bad login attempts that will be allowed before the store prompts the user for a CAPTCHA verification.

General Tab
Back to top

The General tab will contain options for your store's general options.

  • General
    • Add To Cart Action
      Use this setting to specify what action is taken on the store when you shoppers click on the "Add to Cart" button. Your options are:
      • None
        No action taken
      • View Cart
        Shopper is taken to the view cart page
      • Checkout
        Shopper is taken directly to the checkout screen(s)
      • QuickCart
        Shopper is presented with your cart's QuickCart pop-up screen.
    • Continue Shopping URL
      This will be the URL you specify for the URL option mentioned above.
    • Continue Shopping Action
      This will control where the customer will be directed when they click on the "Continue Shopping" button from their "View Cart" page.
      Your choices are:
      • Last Product
        The product they just placed in their cart
      • Last Category
        The category they last visited before placing the item to their cart.
      • Referrer
        If the shopper was directed form a referring page, this option will direct them to it.
      • URL
        A specific URL (Perhaps to a different product or portion of your store) that you want to direct the customers to after they click "Continue Shopping."
    • Admin Session Time Out
      Set the amount of idle time that will pass before your Online Store Manager automatically logs you out.
    • Store Admin Search Indexing
      Enabling this feature will enhance performance and accuracy of the internal Online Store Manager search functions - specifically for stores with a large amount of products, orders, and/or customers. This will not effect the search function on your store front; only the search functions of the Online Store Manager itself.
      • Rebuild Index
        This link will trigger the store admin search indexing as needed.
    • Inventory Control
      • Enable Inventory Control
        Use this setting to have the 3dcart store track and manage your store's inventory levels.
        Enabling this will also add an area for Stock numbers in your product's Information Tab. You can then choose one of the following Inventory Display options for when the item's stock level reaches "0."
        • Hide Items
          When selected, this option will hide items if they reach 0 stock.
        • Show as "Out of Stock"
          Choose this if you'd like the products to show as "Out of Stock" when the stock level reaches 0. Customers will not be allowed to purchase product.
        • Allow Back Order
          Will allow back order of the item when its stock reaches 0. Customers will be able to purchase item with the intention of having the product shipped to them when inventory is replenished.
        • Use Waiting List
          Choosing this option will let Customers add themselves to a waiting list when the item's stock reaches 0. Customers will not be able to order item, but you can notify them when the item's stock is replenished.
    • Other Options
      • Allow Phone Orders Custom Prices
        Enabling this setting will allow you to edit the item price when placing a phone order.
      • Exclude non-searchable items from Feeds
        Use this setting if you'd like to make certain items excluded from your shopping feeds (Such as Google Base, Yahoo Shopping, NextTag, etc.) . To exclude the product(s) you would simply label them as "Non-Searchable" from their individual product listings.
      • Allow external "add to cart" links
        Use this setting if you'd like to enable "Add to Cart" links from external sites not connected to your store.
      • Enable Warehouse Location
        Use this checkbox if you'd like to add warehouse/pick ticket information added to the individual products
    • Enable Adv Page Cache
      Use this to turn the store's cache on or off for the Home Page and Category Pages.
      • Clear Cache
        You can also clear the store's cache as needed by clicking the "Clear Cache" button next to this setting.

Help Desk Software by Kayako fusion