When a customer clicks on a category on your website, they have a choice as to how they would like to sort the products they view. We call this the "Order By" feature. For example, a customer may choose to sort the products by Low to High in price, or alphabetically by name. This article will show you how to customize the "Order By" feature to suit your web store's needs.
Edit Visibility
Shift4Shop allows you to choose which "Order By" statuses you would like to display to the customer.

In the above example, customers can sort products in this category from
- Price: Low to High
- Price: High to Low
- Name
- Newest
- Stock: Low to High
- Stock: High to Low
- Average Review Rating
- Number of Reviews
- Free Shipping
- On Sale
To edit which product sorting statuses you would like to display to the customer, log into your Shift4Shop Online Store Manager. Then, using the left hand navigation menu:
- Go to Settings >General >Store Settings
- Look towards the top of the page and click on the "Product Display" tab
- Within the "Home Page" section, locate the "Hide Order By" checkbox.
(Make sure it is unchecked)
- Next, click on the "Edit Settings" link directly below the checkbox.
- Check the "Visible" checkbox next to the product sorting status you would like to display.
- Look towards the top right of the page and click the "Save" button to commit your changes
Edit Sorting
To edit the sorting display of your "Order By" statuses, log into your Shift4Shop Online Store Manager and, using the left hand navigation menu:
- Go to Settings >General >Store Settings
- Look towards the top of the page and click on the "Product Display" tab
- Within the "Home Page" section, locate the "Hide Order By" checkbox.
(Make sure it is unchecked)
- Next, click on the "Edit Settings" link directly below the checkbox.
- Edit the sorting number in the Sorting column – smaller numbers will display before higher numbers.
- Look towards the top right of the page and click the "Save" button to commit your changes
Edit "Order By" Status Name
Shift4Shop allows you to change the "Order By" status names to anything you would like them to be. You can also create new status names in the extra_field_ fields. These extra status fields will sort from custom fields you have created for your products. For example, Material if you designate item material as a custom field for your products.
To edit the naming of your "Order By" statuses, log into your Shift4Shop Online Store Manager and, using the left hand navigation menu:
- Go to Settings >General >Store Settings
- Look towards the top of the page and click on the "Product Display" tab
- Within the "Home Page" section, locate the "Hide Order By" checkbox.
(Make sure it is unchecked)
- Next, click on the "Edit Settings" link directly below the checkbox.
- Edit the status name in the Status column.
- Look towards the top right of the page and click the "Save" button to commit your changes
Additional Information If using the extra_field_x options, the status name should correspond with the name of the custom field you have created for products. This step is only for those that have desgnated custom fields for products.
Also note that this sorting will be applicable to Extra Fields 1 through 5 set at the product level via the Product's Information Tab.
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