How do I resend order status emails to customers?
Your Shift4Shop store can automatically email shoppers as their orders move from one status queue to the next. For example, as a new order comes in and is processed, you may place it into the "In Process" queue. When this occurs, the store can send them an email notification of the status change.
Place a mark in the checkbox for each order status that you would like an email to be generated for.
Re-Sending Order Emails
If, for some reason, your customer does not receive an order status email, you can re-send it to them through your Online Store Manager, using the following steps:
Your Shift4Shop store will then re-send the email to the customer's email address.