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What is Conversational Commerce and How to Sell by Talking
Posted by Jenna Bunnell on 12 October 2022 10:00 AM

Conversational commerce is taking customer interaction to a whole new level.

Customers want omnichannel service, “always on” availability, and hyper-personalization. There was a time in the not-so-distant past when this just wasn’t possible — online shopping was a jarring, impersonal, and tiresome experience.

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