RSS Feed

Security is a vital component of eCommerce, especially since the risk of fraud can be high. Digital shopping relies on card-not-present transactions, meaning the customer's identity is much harder to verify than in-person transactions. To counteract these risks, other methods have been developed to verify that a digital transaction is legitimately being performed by the true cardholder, and not by a fraudster using stolen information.

The EMV 3-D Secure (commonly known as 3-D Secure 2.0) protocol is built to bring increased safety to the online payments ecosystem and reduce digital payment fraud. EMV 3DS is a form of strong customer authentication, which is becoming core to payment processing.

Read more »

7 Easy Tips to Secure Your Online Store Without Breaking the Bank
Posted by Laura Harvsey on 29 April 2019 10:00 AM

An ounce of prevention is worth a pound of cure. This is a saying that you’ve probably heard time and time again throughout your life. On a fundamental level all of us know that it is true. Unfortunately, the opposite is also true. Isn’t it better to be prepared for something that doesn’t happen as opposed to not being prepared for something that does? This is the same mentality you need to have when it comes to protecting your e-commerce store.

If you don’t take the time now to create the appropriate security measures, you’re going to hate yourself in the future if you get hacked, your customer's information gets stolen, you lose money, and your reputation is ruined all because you didn’t think that it was possible for you to get hacked.

E-commerce security is unbelievably important if you’re going to be an online retailer. It’s not a minute detail. It is a priority.

Read more »

4 Types of Common E-commerce Fraud and How to Avoid Them
Posted by Laura Harvsey on 19 April 2019 10:00 AM

There are a lot of benefits that come from deciding to start a business online. There are number of benefits that come from deciding to move from a strictly brick-and-mortar operation to one that offers products and services online. There are also a number of risks.

The risk of online fraud is drastically different than the traditional fraud risk retailers experience in a brick-and-mortar business. A lot of this risk stems from the fact that you do not see the individual who is at the other end of the transaction. So it is difficult, or sometimes impossible, to accurately identify the person who is purchasing something on your site.

There are a number of common e-commerce frauds that are being perpetrated. For example, a study by Hosting Canada revealed that chargeback fraud was one of the most common forms of e-commerce fraud. Let’s take a look at some of the more common forms of e-commerce fraud as well as the steps that you can take to protect yourself from them.

Read more »

Help Desk Software by Kayako fusion