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Sep
18
5 Ways Online Stores Can Optimize Custom Order-Tracking Experiences
Posted by Sashank Ravindranath on 18 September 2020 10:00 AM

Your relationship with a customer doesn’t end after they’ve made a purchase. Their shopping experience needs to be cared for at every stage before, during, and after that point – and that includes delivery.

In this blog, we’ll be showing you 5 ways that you can effectively engage with customers in the post-purchase phase. With these tips, you’ll build fierce brand loyalty and keep customers more satisfied than ever before. Let’s begin.


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Aug
18
Guide to 3PL - Third-Party Logistics
Posted by Brandon Rollins on 18 August 2020 10:00 AM

Running a successful eCommerce business is a ton of work. You have to set up and maintain a website, find great products to sell, market your business, and keep your customers happy. A big part of that is making sure you get items into your customers' hands safe and sound. Unfortunately, this is often easier said than done.

Many eCommerce owners start out by shipping their own items. For a little while, this can work out well. However, as a store grows, it can quickly become overwhelming to ship items.

For this reason, many eCommerce businesses outsource order fulfillment and returns management to third-party logistics companies, or 3PLs. Yet many who are new to the eCommerce world find it tough to understand what exactly 3PLs do.


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Jul
6
Increasing Productivity as an eCommerce Manufacturer in 2020
Posted by James Humphreys on 06 July 2020 10:00 AM

According to the U.S. Department of Commerce, shoppers spent $601.75 billion with online merchants based in the U.S. an increase of 14.9% from the previous year. With so much opportunity to be had online, it’s no wonder that manufacturers are ditching the traditional selling strategy of using a middleman, for the modern direct-to-consumer (D2C) approach, that allows them to:

  • Have more control over their business
  • Leverage their brand’s online presence
  • Develop their own marketing campaign, and
  • Increase their profit margin

That’s why we’ve put together this blog to help you increase your productivity, so you can keep manufacturing and fulfilling your online sales.


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May
20
Everything You Need to Know About the UPS Money-Back Guarantee
Posted by Ana Shan on 20 May 2020 10:00 AM

For every e-commerce business owner, weaving together an effective shipping strategy lies at the heart of their business model. This is especially true if they engage in cross-border selling. Between 2019 and 2023 alone, the global e-commerce logistics market size is slated to grow by a staggering $81.78 billion, with most of the contributing factors falling in the cross-border e-commerce territory.


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May
8
A Beginner's Guide to eCommerce Localization
Posted by Aarohi Pathak on 08 May 2020 10:00 AM

With so many eCommerce brands competing for the attention of customers across the world, your eCommerce website must provide a unique experience to stay in business. Localizing your website offers a unique shopping experience to your customers who belong to a specific linguistic, cultural, and geographical group.


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Apr
17
The Basics of Shipping Insurance for eCommerce
Posted by Jake Rheude on 17 April 2020 10:00 AM

When it comes to setting up an eCommerce business, shipping is a vital aspect that could make (or break) or business. 

Because eCommerce is all about ordering the product online and delivering it to your customers' doorsteps, shipping is essential. And, without the right shipping and delivery strategies, you won’t be able to satisfy your customers or create goodwill. 

So, what happens when a product is damaged during shipping or goes missing?

Well, that is where shipping insurance comes in. 


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