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The Best CRM Software for eCommerce
Posted by Jessica Grioua on 08 June 2020 10:00 AM

At the core of every online business is its customers. Because the nature of eCommerce is entirely virtual, it’s vital that you go above and beyond to cater to every customer on as personal a basis as possible to make up for the lack of physical interaction. This is where customer relationship management comes in: by combining your customer’s behavioral data with their order history, you can put a face to every transaction and communicate to them with that advanced knowledge.


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