Nov 16 |
How to Grow Your eCommerce Sales During Holidays via Customer Support
Posted by Steven Macdonald on 16 November 2022 11:00 AM |
Marketing is not the only route to sales for eCommerce businesses during the holiday season. Customer support can also help stack up sales figures to generate revenue. While marketing drives sales through broadcast messages, customer service can close deals through conversations. Read more » | |
Nov 9 |
The Guide to eCommerce Expenses: What To Expect and How To Manage
Posted by [email protected] (Guest Author) on 09 November 2022 11:00 AM |
The eCommerce industry has grown exponentially in recent years. That said, aspiring entrepreneurs should consider launching their click-and-order stores. Even brick-and-mortar businesses should transition into online stores. But while focusing on boosting your sales, also pay attention to your expenditures. Read more » | |
Nov 2 |
Virtual Shopping: How To Sell Products Online Through VR, AR, & More
Posted by Jessica Day on 02 November 2022 10:00 AM |
Many of us are accustomed to online shopping — browsing a website and buying a product in just a few clicks. More recently, businesses have been taking a step further and offering customers the choice of virtual shopping, which enables customers to purchase products through videos or VR (virtual reality) without physically going to the store. Read more » | |
Oct 26 |
How To Develop an eCommerce Marketing Strategy With a Massive Catalog
Posted by Anand Srinivasan on 26 October 2022 10:00 AM |
One of the key elements that business owners transitioning from physical to online retail notice is the simplicity of expanding their product offerings. Unlike traditional retail, where each SKU is an added overhead in retail space, eCommerce makes it extremely easy to list thousands of products at once. Read more » | |
Oct 19 |
Does Your eCommerce Business Need a Customer Support Forum?
Posted by Rachael Verret on 19 October 2022 10:00 AM |
As an established eCommerce business, you understand the importance of leveraging your online presence. You know all about social media marketing, email newsletters, and SEO. However, there is another essential resource that can help convert customers into strong brand advocates, get feedback, and generate new leads. This is the humble support forum, a tried and true type of online community that has allowed people to ask official representatives and experienced users questions about whatever issues they need assistance with. Read more » | |
Oct 12 |
What is Conversational Commerce and How to Sell by Talking
Posted by Jenna Bunnell on 12 October 2022 10:00 AM |
Conversational commerce is taking customer interaction to a whole new level. Customers want omnichannel service, “always on” availability, and hyper-personalization. There was a time in the not-so-distant past when this just wasn’t possible — online shopping was a jarring, impersonal, and tiresome experience. Read more » | |