Knowledgebase: Site Design
What are the Email Template Variables for my store's Products Emails

Products Emails

These email template variables will come into play for various product related messages including Daily Deal & Group Deals, Make an Offer Emails, Merchant Stock Alerts, Question and Answer messages, and Waiting List functions.

Daily Deal & Group Deals, Make an Offer Emails, Merchant Stock Alerts, Question and Answer messages, and Waiting List functions.

Tip
In the variables listed below, global variables (discussed here) will be shown in red for easier reference.

Group Deal - Deal Ended
Email sent to merchant when a "Group Deal" has ended.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [name]
  • [gd_minqty]
  • [gd_itemssold]
  • [invoicenum_prefix]
  • [invoicenum]
  • [odate]
  • [ofirstname]
  • [olastname]
  • [orderamount]
  • [StatusText]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

Group Deal - Deal Status
Email sent to merchant when a "Group Deal" has reached a certain percentage.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [ofirstname]
  • [olastname]
  • [name]
  • [gd_itemstosell]
  • [gd_percleft]
  • [product_link]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

Group Deal - Share the Deal
Email sent to recipients when the customer uses the "Share the Deal" function on Group Deals

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [ofirstname]
  • [olastname]
  • [name]
  • [gd_minqty]
  • [gd_itemssold]
  • [product_link]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Offer - Approved
Email sent to customer when their "Make an Offer" offer is approved.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [customer_name]
  • [datentime]
  • [name]
  • [offeramount]
  • [offer_approval_link]
  • [offer_expiration_hours]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Offer - Customer
Email sent to customer when they submit a "Make an Offer" offer. (pre-approval)

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [customer_name]
  • [datentime]
  • [name]
  • [offeramount]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Offer - Declined
Email sent to customer when their "Make an Offer" offer is declined.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [customer_name]
  • [datentime]
  • [name]
  • [offeramount]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Offer - Merchant
Email sent to the Merchant when a new "Make an Offer" offer is received.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [customer_name]
  • [customer_email]
  • [datentime]
  • [name]
  • [offeramount]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Review - Approval
Email sent to a customer when their product review is approved.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Review - Customer
Email sent to a customr when they submit a product review. (pre-approval)

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [name]
  • [short_review]
  • [user_email]
  • [user_name]
  • [user_city]
  • [long_review]
  • [rating]
  • [userip]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Review - Merchant
Email sent to the Merchant, when a product review is submitted

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [reviewid]
  • [name]
  • [short_review]
  • [user_email]
  • [user_name]
  • [user_city]
  • [long_review]
  • [rating]
  • [userip]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

Stock Alert
Email sent to the Merchant when the "Stock Alert" level has reached its threshold for a product.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [id]
  • [name]
  • [stock]
  • [stock_alert]
  • [catalogid]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

Gift Certificate
Email sent to a customer when they order a gift certificate.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [gc_toname]
  • [gc_fromname]
  • [gc_tomessage]
  • [certificate_name]
  • [certificate_amount]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Answer - Approved
When a posted answer is approved by the merchant's staff, this email is sent to the person who posted the Answer for the Question.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [name]
  • [question]
  • [answer]
  • [enc_email]
  • [enc_catid]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Answer - Customer
When a user posts an answer to the Product Question, the system will email them to notify that the Answer has been received and will be reviewed/approved shortly.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [name]
  • [a_user_name]
  • [question]
  • [answer]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Answer - Merchant
When a user posts an answer to the Product Question, this email will notify the merchant that an Answer has been provided and is ready to be reviewed/approved.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [name]
  • [a_user_name]
  • [a_user_email]
  • [a_userip]
  • [question]
  • [answer]
  • [answerid]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Answer - Notify
Email sent to anyone who posted a question, when an answer is submitted to a particular product.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [name]
  • [question]
  • [answer]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Question - Approved
When a posted question is approved by the merchant's staff, this email is sent to the person who posted the Question that their submission has been received and is pending review.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [name]
  • [question]
  • [enc_email]
  • [enc_catid]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Question - Customer
When a user posts a Question to the Product, the system will email them to notify that the Question has been received and will be reviewed/approved shortly.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [name]
  • [q_user_name]
  • [q_user_email]
  • [question]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Question - Merchant
When a user posts a Question to the Product, this email will notify the merchant that a Question has been submitted and is ready to be reviewed/approved.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [name]
  • [q_user_name]
  • [q_user_email]
  • [q_userip]
  • [question]
  • [questionid]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

New Question - Notify
Email sent to anyone who posted a question, when a new question is submitted to their particular product.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [name]
  • [question]
  • [enc_email]
  • [enc_catid]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

Waiting List
Email sent to merchant when a shopper signs up to be on the waiting list.

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [id]
  • [name]
  • [catalogid]
  • [firstname]
  • [phone]
  • [email]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]

Waiting List Notice
Email sent to a customer when their "Waiting List' item is back in stock

  • [store_url]
  • [invoicelogo]
  • [store_name]
  • [firstname]
  • [catalogid]
  • [thumbnail]
  • [itemname]
  • [id]
  • [name]
  • [extended_description]
  • [user_email]
  • [pwid]
  • [address1]
  • [address2]
  • [city]
  • [state]
  • [zip]
  • [phone1]
  • [email]

Help Desk Software by Kayako fusion