Knowledgebase: General

How can I rename State and Zip code for UK addresses?


By default, your Shift4Shop store will contain a drop down list of countries in the checkout page for the shopper's billing and shipping information.

The countries and states populated in these drop-down menus are directly controlled by your store's "Shipping Countries" section which can be found by going to Settings >Shipping and clicking on the "Country List" (along the right hand side) in your Shift4Shop Online Store Manager. More information on this section can be found here.

During the checkout process, the shopper will select their respective country from the list and - if the country in your store is populated with "states" - the shopper can then select their respective state or province.

Additional Information
If the selectable country is not populated with "States," then the shopper will be presented with an open text field in which they can manually input their state/province/location information as shown.

We have U.S. States and Canadian Provinces pre-populated for you. If you would like to populate your own list of states, provinces, territories, etc. please follow the instructions listed in the following knowledgebase article located here.

Furthermore, the shopper will be given the option of entering their Zip Code to the order during these checkout steps.

A question we get often from merchants is in references to renaming these sections of the cart.

These fields are simply labeled "State" and "Zip Code" due to the fact that the majority of Shift4Shop stores are U.S. based. However, your business might need to have these labels changed to reflect your geographic area instead. For example, instead of "States" as the label, Canadian based business owners may want to use "Province" instead.

While UK based businesses will need to use labels like "County" and/or "Postal Code" instead.

To change these labels, you will use the store's "Store Language" section, which is found by going to Settings >Design >Store Language.

This section is intended to allow merchants to change the language used on the store front. However in our case here, we'll be using it to simply change the labels being used for the State and Zip Code fields.

Once you've arrived at the Store Language page, you'll need to find the "State" tag.

The best and easiest way to do this is to use the browser's "Find" option. So hold down CTRL-F on your keyboard and type in "State" to find the tag.

You might have to proceed to the second result item to find the right one.

Simply change your fields as needed and click "Save" to retain your changes.

Incidentally, you may use the "Store Langugage" section to change any other regional terms on your site in the same manner.

Similar Questions

  • How do I change the address fields to international format? Postal Code, Province, etc
  • Can I change state to Province on the checkout pages?
  • Where can I change Zip code to say Postal code?

Help Desk Software by Kayako fusion