How do I view my eBay listing orders?
Processing Your eBay Orders
Once you have successfully given your store access to the eBay API, configured your eBay Integration settings, created your eBay Listing Templates, and listed items on your eBay account, you will then be ready to process your eBay orders.
As orders and auctions are completed on your eBay listings, the integration will also bring those orders into your Shift4Shop store's Online Store Manager. Once in your Shift4Shop store, you may review, process and ship your orders as usual.
To see all of your eBay orders:
To see individual listing eBay orders:
Here you will see a page displaying all of your current and historical listings on eBay.
As orders for the item are placed, they will appear at the bottom of the listing information page. Clicking on the order invoice number(s) will take you directly to the order.
Clicking on the "Refresh data from eBay" button at the top right will update the listing information and orders from eBay.
Once there, you can review, process and ship the order as usual to fulfill it. As the order's status is updated, it will then reflect as such on the item listing information page.
Keep in mind however, that your store will not send emails to customers when the imported orders are processed and shipped. This is due to restrictions set forth (by eBay) preventing their customers from being contacted from 3rd party channels. Notifications sent to customers regarding their orders must be done through the originating interface - in this case, from eBay directly.