How do I configure my store's eBay settings?


Configuring Your Store's eBay Settings

Once you have granted API access to your store, your Shift4Shop/eBay integration module will populate with additional settings that you can enable and use. In this article, we will go over these basic module settings.

To begin, let's go back to the eBay Integration Module's set up page using the following steps.

From your Shift4Shop Online Store Manager:

  1. Use the left hand navigation menu and go to Modules
  2. Use the search bar at the top to search for "eBay" and view the module
  3. Click on the "Change Settings" link

You will see a page with the following sections:

eBay Account Integration

At the top of the page you will see the Authentication Status and its validity, its expiration and the last time synchronization of your integration took place. You can also click on the "Perform a check" link to synchronize the integration on demand.

Additional Information
Below the authentication information, you will have an area labeled "Reset eBay integration" with a "Reset" link next to it. Clicking this reset link will let you disable the integration module altogether and clear all of your API tokens; effectively resetting all of your Shift4Shop/eBay integration options.


To the left of the eBay Account Integration section, you'll see a section called "Settings" with a series of checkboxes. These are:

  • Enable eBay integration
    Turn on the eBay integration for your store's products.
  • Allow stock to be updated when listing on eBay
    If checked, this setting will remove the quantity of items listed on eBay from your Shift4Shop store's inventory.
    In other words, if you have 10 units on hand of a particular item in your store, and you list 3 of them on eBay, this checkbox will update your store'sinventory to reflect 7 units on hand, since 3 of them are designated for listing on eBay.
  • Enable eBay Motors Listings
    Use this setting if you will be listing items on the eBay Motors service for car parts.
  • Send synchronization results to e-mail
    Use this field to specify the email address to which syncronization logs will be sent to. 
    Syncronization occurs aproxmiately once every hour.

eBay Orders Management

The next section of the page will contain settings for how your eBay orders are managed on the Shift4Shop store.

  • Get all eBay orders
    Select this option if you would like all of your eBay orders to be transfered to the Shift4Shop store.
    Leaving the box unchecked will only import eBay orders for products you are listing from the Shift4Shop store.
  • Consider eBay Orders in Sales Reports
    This checkbox will factor in eBay orders as part of your Shift4Shop store's built-in sales reporting. 
    Be aware that this setting will correlate with the preceeding setting of getting all orders from eBay.

If you select the option to "get all eBay orders" described above, upon your initial set up of the eBay integration, your Shift4Shop will only pull the previous 90-days worth of orders.

  • Set the order Date to the date the order is marked as Paid on eBay
    This checkbox will set the imported order's date to the date when it was marked as "Paid" on eBay

Below the these checkbox options, you will see a link labeled:

  • Manage Payment Methods Mapping
    Clicking this link will display a pop up window with eBay payment options on one side and your store's payment methods on the other.
    This window allows you to map the payment methods used on orders coming from eBay, and assign (or "Map") them to your Shift4Shop store's payment methods for reporting and visuals.

Additional Information
Without this payment method mapping, the orders coming from eBay will appear with the payment method as blank. Therefore, the sole purpose of this mapping function is to allow you the ability to have the orders' payment methods mapped to something. It can be an offline payment method that you create specifically for eBay orders or a generic payment module not used on your normal Shift4Shop orders.

Keep in mind that this will not affect or incur transactional charges from your payment gateway. The orders are essentially paid for because they were purchased on eBay; but for your Shift4Shop's internal reports, you may wish to have something present to reflect the payment that was "used" on your store.

Finally, below the mapping link, you will see a small text field labeled:

  • Use this Prefix for eBay orders
    This allows you to specify a special prefix that will be used on orders being imported from eBay for reference. 
    For example, your store's regular orders may be listed with ab-1234 as the order number, but you'd like your eBay orders to be something like eBay-AB-1235, etc. In this case, you'd enter the prefix as "eBay-"

eBay Store

If you have an actual eBay store, this next section will allow you to pull category structure data and information from that store to your Shift4Shop store. This can be useful if you would like to have your Shift4Shop store's category structure match the categories in your eBay store.

When making changes to your categories and settings on the eBay store, be sure to click on the Refresh link under your eBay store's information to import those changes to the Shift4Shop store.

Header & Footer

These two areas will let you add a header and/footer to your product descriptions when the items are listed on eBay. For example, a logo or some sort of reference to your Shift4Shop store.

Both the header and footer windows can be populated with raw HTML code, or you can use WYSIWYG to format things more easily.

Once you have toggled your necessary settings, click "Save" at the top.

In our next Article, we will discuss setting up your eBay Listing Template followed by additional articles on listing your items on eBay and managing your eBay generated orders.

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