Knowledgebase: Marketing

Why do I get a 404 message when going to the blog?


If you receive a 404 error message when accessing your blog, it's possible that your store's blog may be missing a few things. In order to function correctly, the blog will need to have the following components.

  • Link to the blog
    When creating/editing your blog link in the Content >Site Content area, be sure that the page is linked to "blog.asp"
    Do not use the full URL of your store (i.e. domain/blog.asp) or a forward slash at the start of the file name. (i.e. /blog.asp)
  • At least one current and published blog post
    The blog won't work unless there's at least one blog posting/article published.
    Make sure that the article/post is published (not in draft mode) and also that its post date is current (future post dates will not display until that date arrives)

If you still see a 404 error page when accessing your blog and after checking/correcting these items, please contact support.

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