Knowledgebase: Shipping Settings

How do I integrate my Store with FedEx for Real-Time Shipping Calculation?

 

Your Shift4Shop store can be integrated with the main shipping carriers in order to provide your customers with real-time shipping calculations for their orders. Integrating your store with some shipping carriers also allows you - the Merchant - to print Shipping Labels (domestic U.S. only) for your customer orders, directly from the Shift4Shop Online Store Manager.

This guide will show you how to set up your account registrations with FedEx and then integrate your credentials to your Shift4Shop store.

Note
This process will involve first registering for a FedEx account for their service. You will use it to complete your registration directly from your Shift4Shop Online Store Manager interface. Once you have done so, you will need to ensure you have your FedEx account number, address on file with them, the customer name on the account, and a method of verification (email, SNS, phone call, or invoice number) to authenticate as part of the onboarding process. Please keep in mind that Shift4Shop cannot authenticate your account for you, and if you are unable to do so, you will need to contact FedEx Support regarding this.


Register with FedEx

To register your FedEx account, please follow these steps:

  1. Go to the FedEx home page.
  2. On the page, click the button labeled "Open Your Account"
  3. Complete your Registration Process as prompted on the FedEx pages

Adding your FedEx credentials to your Shift4Shop Store

Once you have registered your FedEx account, proceed with the following steps to connect your FedEx account to your Shift4Shop store.

  1. Log into your Shift4Shop Online Store Manager
  2. Go to Settings >Shipping and click on the "Edit Settings" button beneath Shipping Settings
  3. Next to the FedEx section, click on "Enter Credentials"
  4. In the modal window that displays, click on the Connect button
  5. Accept the FedEx EULA Agreement
  6. Complete the multi-factor authentication (MFA) with FedEx

Once this has been completed, you can now add FedEx Shipping method to your store.

Please review our additional article on setting up the Shipping Methods


FedEx Package Dimensions

Please be aware that FedEx has the following hard limits to their package dimensions.

  • Length: 119"
  • Width: 80"
  • Depth: 70"

To be clear, these dimensions are hard limits required by FedEx rather than Shift4Shop. Please consider these when specifying your products sizes. Especially if you are using the Ships by Itself function of the cart.

Also keep these limits in mind if you are using the Pre-Defined Boxes function along with your store's FedEx Real-Time Shipping Calculation.


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