Knowledgebase: Products

I unchecked the "On Sale" checkbox on the product, but it keeps putting itself on Sale. What gives?!?


Here's a question that comes up from time to time:

  • Problem:
    You unmark the "On Sale" checkbox on the product, but some time later, the product goes back on sale.
  • Likely Cause:
    Check to see if the product might be part of your store's Daily Deals and/or Group Deals settings.

It's likely that the product resides as a scheduled item in one of those features, and - by the time you see it on sale again - it's due to its daily deal/group deal scheduling having taken place.

When items are active as Daily Deal or Group deals, they are automatically marked as being On Sale by the store since - technically - they are.

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