Knowledgebase: Products

How can I display stock levels for my products?


By default, Shift4Shop will show whether your products are in stock by simply listing the product as "In Stock." However, some merchants may want to display the actual stock level for the product in order to let their customers know how much of the product is available for purchase.

To enable this, you will need to edit the HTML coding on the product's listing template. The following steps will outline this process.

The following information applies to products that are not using advanced options (where inventory control is enabled for individual product options and variants).

If your products are using Advanced options, please click here for the Advanced Options version of this article.

Editing the Template

Using the left hand navigation menu:

  1. Go to Settings >Design >Themes & Styles
  2. Go to Edit Template, and click on Open Template Editor

This will take you to the template editor for your store's specific design theme and will show you a list of your theme's HTML templates. Within this list, you will see your theme's frame.html file as well as any other unique templates that the site is using.

  1. If you see a listing_x.html file in this list, look to the far right of it and click on its "Action >Edit" button to open it up.
    On the other hand, if you don't have any listing_x.html templates already listed for your theme, click on the drop-down menu located along the top and select the "templates/common" folder. This will display a listing of all available templates.

If you are using a CORE Template, the common folder will be named "templates/common-core". If you are using an HTML5 theme, the common folder will be labeled "templates/common-html5"

  1. Within the common folder, locate the listing_0.html template and click its "Action >Edit" button

You should now see the template's HTML coding.

If you perform a CTRL-F search for the word "availability," your browser should take you to the "Start: product_availability" block of code.

Within this block of code, you will see a bit of coding that reads:

<div id="availability">[availability_itemprop]</div>

At the end of that code, between [availability_itemprop] and </div>, add the dynamic variable [stock] so that the line looks like this:

<div id="availability">[availability_itemprop] [stock]</div>

Click Save at the top right of the screen and your product should now display Inventory Stock for the product's inventory next to the In stock message.

Please Note
The information in this article is provided solely as a courtesy and to offer basic instructions on making very simple changes to your store's HTML templates.

Please understand that - regardless of how simple the changes may be - HTML changes and troubleshooting fall outside the scope of our support department. The Shift4Shop support team is neither trained, qualified, nor allowed to make these changes for you. The boundary of our scope in this matter is limited to providing these instructions and helping you reset the template if the changes don’t work as you wanted.

If you are uncomfortable with making changes to your site’s HTML, please contact our Support Team for information on our Webmaster services. For a fee, one of our Webmasters can help make this adjustment for you.

Thank you for your understanding

Help Desk Software by Kayako fusion