Knowledgebase: Payment

What Does The Credit Card "Do Not Honor" Fail Message Mean?


The DO NOT HONOR or Invalid Service Code messages indicate that the customer card's issuing bank will not validate the transaction and provide an authorization code. Essentially, it mans that the credit card being used for the transaction has been completely rejected by the issuing bank.

To resolve the issue, you must contact the customer credit card's issuing bank and obtain a verbal authorization code for the transaction. After obtaining the authorization code, you can then capture the transaction manually.

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