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Google Customer Reviews is a free program that lets you collect feedback from users who’ve made a purchase on your site.
To integrate it with your Shift4Shop store, follow these steps:
- Log into your Shift4Shop Online Store Manager
- Using the left hand navigation menu, go to Modules
- Once you get to the Modules page, use the search bar at the top to locate and open the "Google Customer Reviews" module.
- Then, click on the "Settings' link
A page will appear with the following fields for you to fill out and configure:
- Enable Google Customer Reviews
Mark this checkbox to enable the integration
- Google Merchant Center Account ID
Enter your Google Merchant ID in this field. This is an ID number you will get directly from Google when setting up your merchant account with them.
- Estimated Days to Deliver
Specify the average number of days (after the order is placed) that it takes you to deliver your orders
- Badge Position
Select the position of the Review Badge as it will appear on your pages.
- Page Language
Select the language that you'd like to use for the Google Customer Reviews
- Opt-in Survey Style
Specify the style you'd like to use for the opt in survey to gather reviews.
Once you are done configuring your settings, click "Save" at top right of the page to commit your changes.
Troubleshooting the Integration
The process of integrating Google Customer Reviews on your site normally involves adding code to your site that will display the badge and opt in survey links and buttons via HTML coding. Shift4Shop's integration simplifies this process by providing the fields and settings mentioned above so that you don't have to edit your store's HTML. Simply fill out the appropriate fields in the module, and the coding is taken care of for you.
When troubleshooting any possible issues you may have with Google Customer reviews, please refer to Google's documentation for specifics of th service. You can read the full integration (from Google) by clicking here.
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