Knowledgebase: General

How can I tell which version of Shift4Shop I'm using?

 

The majority of Shift4Shop users will be on the latest version of the Shift4Shop software. However, some merchants have very special customizations made for them by Shift4Shop over the years.  In some cases, these stores may not be on the latest version due to the fact that upgrading the store may have adverse effects on the previously paid for customizations. Fortunately, identifying your version of Shift4Shop is easy.

Simply log into your Shift4Shop Online Store Manager and look towards the top right of the page where your user name will be shown. Click on the user name and a small window will appear with your curent version number listed just above the "Log Out" button.

Note
Incidentally, if your store is still on an older version of the software due to extensive Shift4Shop built customizations, and you'd like to consider upgrading to the latest version, please contact your project manager and they will be able to consult on your upgrade possibilities.

 

Special Note
If you are a reseller and you've branded your site's Online Store Manager, your version number graphic may not be displaying correctly and giving you the impression that you're on an older version of the software. When in doubt, feel free to contact our Support department and they can verify for you which version of the software your store is on.

For your reference, our update history will be displayed in the "Announcements" section of the Shift4Shop forum located here.


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