How Do I Use the Custom Transaction function on Orders?
When viewing an order in your Shift4Shop Online Store Manager, you will see the main details along the left hand side of the page including order total, status, items and balance.
Beneath the order details, you will see a tab labeled "Payment Information" which will show the payment type that was used by the shopper when placing the order.
Also within this tab, you will see a section labeled "Transactions" and a button labeled "+Add Custom Transaction"
When you click on this button, you will have the ability to add a custom transaction to the order. You have three options:
After your Custom Transaction is added, it will be listed in the "Transactions" section with a timestamp and basic information.
To the far right of the transaction, you will see an action wheel that will allow you to review the details of the transaction. You can also use this function to Void the transaction as needed.