If you have purchased the Custom Product Email add-on, the following steps will show you how to use it:
Additional Information: Once the add-on has been added to your account, you will receive an email notifying that the plugin has been enabled on your store.
- Log into your Shift4Shop Online Store Manager
- Using the left hand navigation menu, go to Products >Product List.
- Select the product you would like to create a custom order email for and click on its thumbnail image to open the product.
- Next, click on the product's Advanced Tab.
- Under the "General Settings" section, look for the "Custom product order email" checkbox and enable it.
- Next, click on the "edit" link to create your email message.
A small popup window will appear with areas for you to customize your product email.
Here's a brief explanation of each setting/section:
- Type
Select the format you'd like to use for the email:
- Text/HTML
Both formats will be sent and the recipient's email program will display the appropriate one.
- Text
The email format will be sent as only text based email.
- HTML
The email format will be sent as HTML based email only.
- From
Enter the email address that you would like the emails to appear as coming From
- Reply To
Enter the email address you would like them to send to if they click on "Reply" to the email
- Subject
Enter the Subject line for the email
- HMTL Message
Here you will enter the HTML version of the message
- Text Message
Here's where you'll enter the Text version of the email.
Once your email is complete, continue with the following steps:
- Click "Save" on the small popup
- Finally, click "Save" on the top right corner of the product's advanced tab
Repeat these steps for any additional products you want to create custom emails for.
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