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Provide a Great Post-Checkout Experience with
Posted by Rohan Rinaldo Felix on 12 December 2019 11:00 AM

Today’s customers are an unforgiving bunch with a low tolerance threshold for mistakes by retailers. They do not hesitate to take their grievances online in an attempt to name and shame retailers into acting on them quickly.

The social media pages of most brands with eCommerce stores are littered with negative reviews from customers who have faced delivery delays or damaged parcels.

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