Knowledgebase: General
How do I set my Gift Certificates to expire?

If you would like to have your store's gift certificates expire after a certain amount of time, you can use 3dcart's Gift Certificate with Expiration module.

This module allows you to set expiration periods for all of your store's gift certificates as well as notification emails to entice users tp use their gift certificates as quickly as possible. To set up the module, follow these steps:

  1. Log into your 3dcart Online Store Manager
  2. Using the left hand navigation menu, go to Modules
  3. Once you're in the Modules page, use the search bar at the top to locate "Gift Certificate With Expiration"

You will have the following settings to configure for the module:

  • Enable Gift Certificate Expiration Module
    Mark this checkbox to enable the Gift Certificate Expiration Module
  • Gift Certificate Expiration Days
    Set the number of days (from the day of its creation) until the Gift Certificate expires.
  • Enable Gift Certificate Expiration Email
    Mark this checkbox to enable the Gift Certificate Email notification which will inform users that their certificate is about to expire
  • Days before Expiration
    Set the number of days before expiration that the Gift Certificate email notice is sent.
  • Gift Certificate Expiration Email
    Click on this link to review and edit the notification email as needed.

Important
Your store will also include expiration information on the regular Gift Certificate notices sent to recipients (i.e. when someone purchases a Gift Certificate for a friend).

Be sure to update your email template in order to have it include the new Gift Certificate Expiration coding. You can do this while viewing the Gift Certificate Email Template as described above and looking at the template's version informatoin. Be sure the template is updated to the latest version so that it includes the newest coding.

After your settings are configured, click "Save" at the top of the page to commit your changes. All generated gift certificates created henceforth will adhere to your expiration rules.


Help Desk Software by Kayako fusion