Knowledgebase: v7 Admin
How can I have the Admin User Password Reset?

Reset Password

The Reset Password link inside the user menu will allow your admin users to reset their passwords whenever needed. When clicked, a reset password link will be sent to the user's email on file allowing them to update their login. The same action can be done in the store's Admin Access section, but since some of your admin users may not be allowed to access that page (through the use of permissions) this link will allow them to perform the same action.

Additional Information
Please be aware of the following Password Requirements when creating your new password:

Password Requirements:
Passwords must meet the following criteria before the system will alow an update.

  • Between 8 and 16 characters in length
  • At least one number
  • At least one lowercase number
  • At least one upper case character

Special characters like $, %, &, etc are allowed as long as the requirements listed above are met.

Note
You cannot re-use the last 5 passwords in your password change history.


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