Knowledgebase: General
My domain is transferred over. Why is my store still going to the *.3dcartstores.com URL?
  • Issue
    After updating DNS and confirming that the domain is properly transferred over to 3dcart, the store is still redirecting to the temporary *.3dcartstores.com URL.
  • Cause
    The store is still set with the temporary address as its main URL

To correct this, you'll just need to update the Store URL in your 3dcart settings.

You may do this by using the following steps. From your Online Store Manager go to:

  1. Settings ->General ->Store Settings 
  2. Click on the "Store" tab along the top of the page
  3. Look for and change the "Store URL" to reflect your transferred domain (ie. http://www.yourwebsite.com)

Note
If you have a custom SSL certificate applied to your 3dcart stores as well, you can make the same change to the "Secure URL" field on the page. Just be sure to use the proper https:// prefix since it's for your store's secure pages.


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